Receptionist

About the Role

The Talbot Hotel Wexford and Talbot Suites at Stonebridge, both part of the renowned Talbot Collection, are seeking a Receptionist to become a part of their team on a part-time basis. This role involves managing the day-to-day reception operations of both the hotel and suites, reporting directly to the Reception Manager.

The Talbot Collection is recognized as one of the Best Places to Work in 2026 by Great Place to Work, offering a welcoming and team-oriented environment.

Main Responsibilities

• Warmly welcome guests upon arrival.
• Manage check-in procedures accurately.
• Maintain thorough knowledge of hotel services and amenities to effectively inform guests.
• Ensure all charges are properly recorded on guest bills.
• Respond promptly to guest inquiries, both over the phone and in person, with professionalism and friendliness.
• Meet guests' needs and requests efficiently.
• Set up accounts for events and group bookings.
• Coordinate with housekeeping regarding room allocations.
• Maintain appropriate cash float levels.

Candidate Requirements

• Minimum of one year experience in hotel reception or related hospitality roles.
• Possess a friendly and professional demeanor.
• Fluency in English, both spoken and written, is essential.
• Availability to work variable shifts, including midweek and weekends.
• Strong interpersonal and organizational capabilities.
• Experience with Hotsoft software is a valuable plus.

Employee Benefits

• Work at a company awarded as one of the Best Places to Work 2026.
• Be part of a supportive culture that prioritizes its team.
• Access to training and development opportunities.
• Join a progressive and expanding organization.
• Contributory company pension scheme.
• Company-provided life insurance.
• Free parking facilities.
• Staff meal provisions.
• Employee Assistance Program for support.
• Exclusive Friends and Family accommodation rates at Talbot Collection.
• Participation in the Bike to Work scheme.
• Christmas savings program.

Additional Information

Flexibility to work during midweek and weekends is required. Talbot Collection Wexford is committed to equal employment opportunities.