Receptionist / Front Office Executive

Job Summary

As a Receptionist, your primary role is to create a welcoming and professional first point of contact by greeting visitors, managing phone communications, and providing various administrative supports to facilitate smooth front desk functioning.

Key Responsibilities

• Warmly receive visitors, clients, and guests with professionalism.
• Answer, filter, and direct incoming phone calls efficiently.
• Keep the reception area tidy, well-organized, and presentable.
• Arrange appointments and maintain scheduling calendars.
• Handle all incoming and outgoing mails, packages, and deliveries responsibly.
• Maintain visitor logs, issuing visitor badges as necessary.
• Respond accurately to general inquiries and provide relevant information.
• Perform clerical duties including filing, entering data, photocopying, and preparing documents.
• Work collaboratively across departments to support daily office functions.
• Monitor and replenish office supplies timely.

Requirements

• Completion of high school diploma or an equivalent qualification; higher education such as associate or bachelor’s degree is beneficial.
• Prior experience in a receptionist, front desk, or customer service position is preferred.
• Competent in Microsoft Office tools including Word, Excel, and Outlook, and familiarity with basic office devices.
• Excellent communication skills, both verbal and written.
• Strong skills in organization and effective time management.
• Professional demeanor and a cheerful, positive attitude.