Receptionist (Client Support Executive)

About Portico

Portico fosters a unique culture that values dedication and hard work, encourages personal growth, and believes that work should be enjoyable and engaging. We embrace diversity, promote equal treatment, and strive to provide equal opportunities for career advancement to all members of our diverse family.

Role Overview

Portico is seeking a part-time Receptionist (Client Support Executive) to be based at the Manchester offices of a leading global law firm. This role involves supporting client services by warmly greeting visitors, managing meeting and event bookings, and assisting with various daily requests through email, phone, and service desk applications.

Working Hours and Salary

The position requires 21 hours per week, with shifts primarily on Tuesdays, Wednesdays, and Thursdays, varying between 07:30 and 19:00. The annual salary is £14,687.

Qualifications and Experience

• A lively personality and excellent interpersonal skills to foster enduring relationships.
• Ability to work effectively under pressure while juggling multiple tasks.
• Previous experience delivering exceptional (5-star) service in a busy corporate or hotel environment is essential.
• Experience in client services and prior work within a law firm are advantageous.

Additional Benefits

• Generous holiday allowance
• Pension contributions
• Life insurance coverage
• Enhanced annual leave entitlements
• Recommend a Friend Bonus Scheme
• Thank you voucher program
• 24-hour employee helpline offering counselling and information
• Access to a discount platform offering savings on retail, hotels, cinemas, and more
• Comprehensive training and development opportunities through our Training Academy