Product Manager

About Partly

Partly is a global company headquartered in Austin, TX, with offices in London, UK, Christchurch, and Auckland, New Zealand. The company is dedicated to building a leading global platform for replacement parts, beginning with the automotive sector, aiming to enable a sustainable future where anyone can repair anything. Founded by former Rocket Lab engineers, Partly leverages advanced technology to tackle complex challenges in a $1.9 trillion industry. The team has experienced rapid growth, tripling in size over the past year and planning further expansion. Their digital infrastructure supports major businesses and startups worldwide, integrating with hundreds of companies for online parts cataloguing and management. Backed by investors such as Blackbird Ventures, Square Peg, Octopus Ventures, and notable industry figures, Partly values a culture that fosters exceptional work and shared values.

Role Overview

This full-time role based in the Christchurch office provides complete ownership of one or more core products. The Product Manager will act as a mini-Founder, accountable for product vision, Product–Market Fit, growth, and business impact. Beyond feature delivery, the role focuses on creating lasting value for customers and the company as Partly scales across various markets and segments. The position operates in an environment where AI-assisted development accelerates product discovery and deployment, expecting the manager to prototype rapidly and make data-driven decisions within days.

Responsibilities

• Lead product vision, strategy, and roadmap in alignment with company goals.
• Continuously improve Product–Market Fit across different markets, including managing multi-sided platforms or marketplaces.
• Own vital product metrics such as activation, adoption, retention, expansion, and NPS, using them to guide decisions.
• Coordinate go-to-market strategies including product packaging, positioning, and rollout sequencing.
• Maintain direct and frequent customer engagement through calls, site visits, and usage sessions to gather deep qualitative and quantitative insights.
• Build rapid prototypes utilizing AI-assisted and LLM-assisted tools to validate hypotheses before formal specifications.
• Conduct structured A/B testing and experiments to prioritize development based on results.
• Work hands-on with data analysis by defining metrics, designing dashboards, and interpreting signals firsthand.
• Collaborate closely with engineering leadership to balance discovery, delivery, and technical sustainability.
• Align cross-functional teams like marketing, operations, and support around product decisions and communicate clearly, especially when denying requests.
• Represent customer realities with precise evidence during internal discussions.
• Design feedback mechanisms that capture system and user behaviors, defining criteria for AI or agent-driven features' success.
• Contribute to broader product coherence and elevate the overall product craftsmanship within the company.

Candidate Profile

• Minimum 5 years managing complex B2B software products end-to-end with accountability for outcomes.
• Proven ability in product discovery, roadmapping, and prioritization focused on results in fast-paced environments.
• Proficiency in creating rapid prototypes using AI or LLM-assisted development tools as an immediate validation method.
• Strong outcome orientation, able to analyze both successes and failures clearly.
• High analytical capability to define, measure, and interpret metrics independently.
• Technical understanding sufficient to engage credibly with engineering teams regarding architecture decisions.
• Exhibited sound judgment in ambiguous situations with a strong sense of ownership and accountability.
• Clear communication of trade-offs and decisions, including rationale for rejecting options.
• Experience in B2B SaaS, API-based products, marketplaces, or multi-sided platforms is a plus.
• Background in AI-assisted product development or building AI-native features is advantageous.
• Comfortable with system-level thinking, feedback loops, and evaluation metrics beyond simple user stories.
• Startup experience such as being a founder or early team member highly regarded.
• Ability to recognize and decisively pivot from ideas or projects no longer aligned with goals.
• Additional benefits include experience in automotive, logistics, or supply chain, scaling across geographies, product-led growth strategies, and building automation or agentic features.

Work Philosophy

The ideal candidate operates with urgency and accountability, independently building and testing ideas quickly, interpreting data signals accurately, and owning outcomes transparently. They bridge the gap between human elements and technical systems to accelerate impact.

Benefits

• Daily catered nutritious lunches at offices in Auckland, Christchurch, London, and Austin.
• An annual wellness allowance of approximately $1,500 (local equivalent) for health-related expenses.
• Generous parental leave with three months fully paid plus flexible return-to-work arrangements.
• Commuter support through paid 24/7 parking or commuting allowances.
• Modern and inspiring office spaces designed for collaboration, located near excellent cafes.
• Emphasis on office presence for fast decision-making combined with schedule flexibility and high trust.
• Regular social events including weekly happy hours, monthly lunches, quarterly gatherings, and an annual global offsite to foster team connectivity.

Additional Information

This role is based in Christchurch, New Zealand. Partly supports onboarding by connecting new hires with their nearest office and organizes quarterly team events with travel and accommodation covered. Relocation assistance is available for those moving to the Christchurch office.