Prepared Foods Team Member - Deli Service & Culinary Venues (Full Time)

Position Overview

Join our Prepared Foods team providing exceptional customer service by preparing, serving, and maintaining a variety of hot and cold food items, including meats, cheeses, sandwiches, salads, and more. This role requires adherence to all health, safety, and operational standards to ensure a safe and welcoming environment for customers and teammates alike.

Key Duties and Responsibilities

• Prepare, cut, and serve an assortment of hot and cold prepared foods such as sandwiches, burritos, wraps, salads, and pizza.
• Offer product samples to customers to enhance their experience.
• Maintain stocked and organized hot and cold food cases and displays using items from kitchen and storage areas.
• Monitor product freshness by checking stock dates and rotating items as needed.
• Manage recycling by baling and consolidating appropriate materials.
• Support Team Leader in arranging and showcasing volume and seasonal products.
• Complete required documentation including spoilage, sampling, temperature checks, and cleaning worksheets.
• Assist with inventory audits periodically.
• Ensure punctuality, proper grooming, and readiness to work scheduled shifts, including attending trainings and meetings.
• Deliver excellent customer service, promptly address customer needs, and practice suggestive selling; also handle phone and page communications courteously.
• Maximize sales opportunities through efficient preparation, storage, rotation, stocking, and merchandising techniques.
• Comply with and enforce company procedures relating to weights and measures, health and sanitation protocols, and safety practices.
• Maintain a clean, safe, and sanitary work and shopping environment, following cleaning and maintenance standards for equipment.
• Perform assigned opening, mid, and closing duties, ensuring signage and pricing accuracy.
• Report safety hazards and violations immediately to management.

Required Knowledge, Skills, and Attributes

• Proactive sales capability with a willingness to engage customers.
• Basic familiarity with all department products and offerings.
• Meticulous attention to detail.
• Strong communication skills and ability to work collaboratively within a team.
• Clear and respectful communication with coworkers, customers, and vendors.
• Capacity to meet or exceed customer service standards consistently.
• Ability to follow established procedures and manage time and organizational tasks effectively.
• Passion for natural foods and alignment with company mission.
• Strong work ethic; ability to thrive in a fast-paced and dynamic environment.
• Understanding of and commitment to meeting company quality goals.

Preferred Experience

No previous retail experience is necessary to apply.

Physical and Environmental Conditions

• Must be capable of lifting up to 50 pounds.
• Expected to stand or walk for 6 to 8 hours during an 8-hour shift.
• Use of hands for grasping, manipulating items, pushing, and pulling is required.
• Physical movements include bending, twisting, squatting, and reaching.
• Exposure to FDA-approved cleaning chemicals and variable temperatures from freezing to hot conditions.
• Ability to work in both wet and dry environments.
• Flexible scheduling including evenings, weekends, and holidays.
• Operation of tools and equipment such as knives, box cutters, pallet jacks, ladders, and other heavy machinery.

Additional Information

This summary outlines core responsibilities but is not exhaustive. Job duties can evolve based on role level, store needs, and regional differences. Advancement depends on demonstrated performance, business needs, and qualification level rather than solely tenure or certifications.

Compensation and Benefits

The hourly wage ranges from $18.50 to $25.00, adjusted to experience. Full and part-time team members are eligible for inclusive benefits covering paid time off, health and wellness programs, financial wellness support, store discounts, and additional perks. Eligibility criteria vary based on hire date, job type, location, and tenure.

Equal Opportunity Employer Statement

Our company is dedicated to diversity and equality, ensuring all qualified candidates are considered without discrimination based on race, gender, age, religion, disability, sexual orientation, veteran status, or other protected categories. Reasonable accommodations for applicants are available upon request.