Operations Coordinator

About HAAN Global

HAAN Global is a leading-edge provider of logistics and supply chain solutions, specializing in freight forwarding, project cargo handling, NVOCC activities, and comprehensive integrated logistics services. Based in Saudi Arabia, the company draws upon extensive industry knowledge and a broad international network to deliver dependable, customized solutions along global trade routes. HAAN Global concentrates on handling complex and valuable shipments such as project cargo, breakbulk, defense logistics, and specialized freight with meticulous operational precision. Their services cover ocean and air freight, multimodal transport, warehousing, contract logistics, equipment and container leasing, and supply chain consulting. The company is driven by a customer-centric philosophy prioritizing reliability, transparency, and superior performance to ensure every shipment is managed professionally and carefully.

Role Overview

The Operations Coordinator role based in Jeddah is a full-time, on-site position responsible for supporting daily logistics and operational activities. The incumbent will manage shipment coordination, oversee cargo transit, and ensure the accuracy and completion of documentation, billing, and compliance requirements. Collaboration with internal departments, carriers, vendors, and customers is essential to monitor orders, troubleshoot operational challenges, and maintain timely and clear communications regarding shipment progress.

Key Responsibilities

• Coordinate shipment schedules and monitor cargo movements closely.
• Ensure all documentation, billing, and compliance procedures are accurately maintained and completed on time.
• Communicate effectively with internal teams, external carriers, suppliers, and customers to provide updates and resolve operational issues.
• Update and maintain logistics systems and generate operational reports regularly.
• Assist scheduling and resource allocation efforts to optimize operations.
• Participate in continuous improvement initiatives aimed at enhancing process efficiency and service quality.

Candidate Qualifications

• Excellent communication skills, both written and verbal, with the ability to engage stakeholders internally and externally.
• Strong customer service orientation, demonstrating responsiveness and professional relationship management.
• Proficient administrative capabilities, including precise documentation and record management using office and logistics software tools.
• Preferably holds a diploma or bachelor’s degree in logistics, supply chain management, business administration, or related disciplines.
• Experience in logistics, freight forwarding, or supply chain activities, especially within the GCC region, is beneficial.
• Outstanding time management, meticulous attention to detail, and the aptitude to thrive in a structured, fast-paced environment on-site in Jeddah.
• Bilingual communication proficiency in English and Arabic at a professional level is required.