C
International BPO Customer Support Executive
Chandigarh, India · Full Time
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- Experience
- Any
- Salary
- INR 20,000 – INR 32,000 / month
- Openings
- 1
- Posted
- ਇੱਕ ਘੰਟਾ ਪਹਿਲਾਂ
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
We are seeking a Customer Support Executive to handle inbound customer interactions for both international (US) and domestic markets in a full-time, permanent position based at our offices in Chandigarh (IT Park) or Mohali (Phase 8/8B).
Key Responsibilities
- Respond to inbound inquiries from customers via voice calls, chat, and email.
- Troubleshoot and resolve technical problems while providing detailed information about products.
- Strive to maintain high levels of customer satisfaction (CSAT) and efficient call handling with optimal average handle time (AHT).
Additional Information
The role requires working from the office. Candidates can contact the recruiter for interview guidance and career counselling.
Industry
BPO & OutsourcingSkills
How they work
Communication