Information Technology Support - Tamheer

Job Summary

This opportunity is designed for a Tamheer trainee to support day-to-day IT operations and gain hands-on exposure in a workplace technology environment. The role focuses on helping employees with common hardware, software, and system-related issues while building practical experience through the Tamheer Program.

Key Responsibilities

• Act as the initial point of contact for basic technical support requests from employees.
• Help with installing and setting up hardware and software tools.
• Diagnose straightforward technical problems and route more complex cases to the appropriate person.
• Support the creation and maintenance of user accounts and access permissions.
• Track IT assets and keep records of equipment inventory up to date.
• Assist with routine system maintenance and software updates.
• Handle additional duties assigned by the supervisor as needed.

Qualifications

• Applicants must be Saudi nationals.
• Candidates should qualify for the Tamheer Program through HRDF.
• A bachelor's degree or diploma in Information Technology, Computer Science, Information Systems, or a similar discipline is required.

Skills

• Foundational understanding of computer hardware, software, and networking.
• Comfort using Microsoft Windows and Microsoft Office tools.
• Ability to troubleshoot issues with a practical, solution-oriented approach.
• Clear communication and strong interpersonal skills.
• Good organization and careful attention to details.
• Openness to learning and working collaboratively in a team.