General Operative

Job Overview

We are looking for a reliable General Operative to join our Repairs and Maintenance team based in Birmingham. This hands-on, full-time role involves practical maintenance tasks, strong customer service skills, and teamwork to uphold high standards in property upkeep.

Key Responsibilities

• Install fixtures such as curtains, blinds, and door handles, requiring basic maintenance experience and attention to detail.
• Carry out painting and decorating chores, demanding organisational skills and pride in finish quality.
• Conduct minor plumbing repairs including fixing leaking waste pipes, employing practical skills and problem-solving abilities.
• Replace light bulbs and inspect smoke alarms, demonstrating a proactive safety focus.
• Assist with cleaning and waste collection duties, receiving training and showing eagerness to learn new tasks.
• Collaborate effectively within the Repairs and Maintenance team, emphasizing reliability and strong teamwork.
• Provide excellent customer service and maintain a professional demeanor in all interactions.
• Communicate clearly with colleagues and residents using strong interpersonal skills.
• Make independent decisions and resolve problems as they arise, showcasing confidence and initiative.
• Uphold high standards related to safety, quality, and cost control through a methodical and dependable work approach.

Benefits

• 25 days annual leave plus bank holidays.
• Annual company Fun Day organized by the Executive team as appreciation for employee efforts.
• Paid volunteering leave supporting community engagement in line with corporate social responsibility.
• Staff discounts and perks including weekly grocery discounts up to 10%, holidays, eye test vouchers, Share Save Scheme, and more.
• Family-friendly policies promoting work-life balance.
• Access to Employee Assistance Program counselling services.

Additional Information

Candidates must have legal entitlement to work in the UK as visa sponsorship is not available. Driving a company vehicle requires age over 21, a valid license held for more than 3 months, and fewer than 9 penalty points.

Employment is subject to background, identity, and security screening prior to starting.

We are committed to diversity and inclusion, offering equal opportunities and supporting social mobility efforts through voluntary background information collection.

Our company is a Disability Confident employer and proudly supports the Armed Forces Covenant, with recognized awards in veteran support and career transition.