Front Desk Agent

About Dein Apart

Dein Apart is more than just a temporary home; located in Unterföhring near Munich, it offers 561 serviced apartments that blend luxury, comfort, and community living for guests. This unique concept emphasizes shared experiences in a welcoming environment.

Why Join Us?

• Work in a modern, innovative, and digital workspace
• Enjoy extensive discounts at numerous online stores and physical shops
• Access to capital-forming benefits after passing the probation period
• Company pension schemes for long-term security
• Strong focus on open and active internal communication
• Permanent position with attractive salary and a 5-day workweek
• Be part of a community-driven and collaborative workplace culture
• Complimentary culinary meals during working hours
• Regular employee conversations fostering genuine career growth opportunities
• A proactive and supportive feedback culture

Primary Responsibilities

• Serve as the first point of contact for both domestic and international guests
• Independently manage check-in and check-out procedures
• Collaborate closely with the reservation department and teams including housekeeping, technical services, and food & beverage
• Provide attentive guest care and address their inquiries and requests professionally
• Handle incoming emails and telephone calls efficiently
• Maintain a neat and welcoming reception area
• Support the service team in the co-working area when needed

Qualifications and Profile

• Previous work experience in a front office setting
• Preferably completed vocational training in hotel or hospitality management
• Highly organized with a structured approach to tasks
• A positive, confident, and patient individual
• Professional, warm, and courteous demeanor
• Strong problem-solving skills with enthusiasm for overcoming challenges
• Familiarity with hospitality software such as Opera or similar systems
• Proficiency in German (minimum B1 level) and English; additional languages are advantageous