Fitness Instructor

About Mandarin Oriental, Doha

Mandarin Oriental, Doha is situated in the vibrant heart of Msheireb Downtown Doha, overlooking the “Barahat” — an open-air square surrounded by diverse retail, dining, entertainment, and cultural venues. The hotel combines traditional Qatari heritage with modern design, featuring 249 rooms, suites, and serviced apartments, nine unique dining experiences, a luxurious spa inspired by Oriental wellness philosophies, a rooftop pool with panoramic views, and a variety of event spaces.

Our Mission and Values

Our goal is to thoroughly please and satisfy our guests, striving for daily improvement and striving to be the best in all we do. We focus on delighting guests and colleagues, fostering teamwork, acting responsibly, and continuous growth.

Role Overview

The Fitness Instructor will conduct fitness and wellness classes while ensuring the cleanliness and orderliness of the Fitness & Wellness facilities.

Key Responsibilities

• Understand and adhere to all company policies, hotel procedures, and corporate standards.
• Ensure compliance with the MOHG Code of Conduct, legal requirements, and organizational regulations.
• Support ongoing learning and development initiatives.
• Consistently maintain standards in line with LQE, MOQA, and Forbes guidelines.
• Safeguard guest and hotel confidential information.
• Use hotel IT resources responsibly, avoiding inappropriate activities such as gambling or accessing unsuitable content.
• Support sustainability and safety policies under the Safe, Sound and Sustainable initiative.
• Abide by the MOHG Social Media Policy, taking responsibility for content shared online.
• Prevent and avoid any form of harassment or discrimination in the workplace.
• Represent the hotel positively at all times.
• Perform any additional operational duties as assigned by management.
• Conduct fitness and wellness classes professionally adhering to departmental Standard Operating Procedures.
• Accurately manage class schedules and programmes.
• Maintain cleanliness and hygiene throughout the Fitness & Wellness area, especially studios and changing rooms, following FLHSS&E guidelines.
• Ensure a smooth and enjoyable experience for guests during their visits.
• Welcome and acknowledge guests warmly at all times.
• Demonstrate a professional and courteous attitude in all interactions.
• Offer proactive assistance to guests as needed.
• Build and maintain good relationships with members, updating their records regularly.
• Participate in all necessary training courses as directed by the Fitness & Wellness Manager.
• Manage the inventory of supplies for the fitness and wellness facilities.
• Follow-up on HOTSOS work orders to resolve issues promptly.

Additional Policies and Culture

Mandarin Oriental, Doha prioritizes a respectful and inclusive workplace with zero tolerance for discrimination or harassment. Employees must uphold the highest professional standards, acting as ambassadors for the hotel and adhering strictly to all policies related to safety, sustainability, confidentiality, and social media conduct.