Director of Brand and Creative Services

About the Role

Rockbot operates within the rapidly expanding digital retail media, music, and television space, aimed at helping brick-and-mortar businesses craft personalized and engaging customer experiences. We are looking for an agency-level Director of Brand and Creative Services to uphold and advance our brand’s high standard of creativity and innovation. This leader will reshape our evolving brand identity, balancing visionary leadership with hands-on execution to ensure impeccable quality across all creative outputs.

Key Responsibilities

• Lead the future development of Rockbot's brand, establishing and maintaining creative excellence throughout the company.
• Direct and produce compelling visual storytelling that energizes our brand identity across all channels, including campaigns and design details.
• Mentor and inspire creative teams, fostering talent growth while setting ambitious creative benchmarks.
• Design and implement memorable brand campaigns with high emotional and visual impact.
• Develop and maintain scalable creative systems and operations for efficient workflow and excellence.
• Oversee collaboration with external agencies and partners to ensure consistent, top-tier creative delivery.

Collaboration & Leadership

• Work closely with departments such as Marketing, Product, Sales, and Executive leadership to align creative strategies with business goals.
• Manage and develop internal creative talent to raise performance and establish scalable brand processes.
• Supervise freelancers and agency relationships to guarantee quality output.
• Present creative concepts confidently, grounded in informed strategy and brand understanding.

Qualifications & Experience

• At least 7 to 12 years of creative experience, preferably including agency background and expertise within tech or SaaS companies.
• A robust portfolio demonstrating exceptional brand evolution, integrated campaigns, and visual storytelling.
• Proven commitment to excellence in both conceptual and execution phases.
• Experience creating and scaling brand systems in dynamic growth environments.
• Strong hands-on design skills complemented by advanced conceptual and editorial capabilities.
• Leadership qualities that motivate teams and champion innovative, bold creativity.
• Proficient with industry-standard creative tools such as Figma and Adobe Creative Cloud; keen awareness of current design trends.

About Rockbot

Rockbot is an omnichannel media platform focused on enriching customer and employee interactions across real-world venues through music, TV, digital signage, and advertising solutions. Serving a diverse clientele from local businesses to national brands across multiple industries, Rockbot delivers comprehensive media management tools backed by major investors including Google and Universal Music Group.

Compensation & Values

Compensation is market-based and may vary by U.S. location, reflecting qualifications and experience. Base salary ranges between $180,000 and $210,000 annually, complemented by equity and benefits.

Our organizational culture is grounded in these values:

• Drive: We pursue our mission with passion and constant improvement.
• Accountability: We embrace responsibility and build trust through honesty and integrity.
• Curiosity: We maintain a growth mindset, valuing continual learning and feedback.
• Empathy: We honor diverse experiences and understand multiple perspectives.
• Ingenuity: We combine creativity and practicality to solve challenges effectively.
• Integrity: We communicate and act with clarity and sincerity.

Diversity and Inclusion

Rockbot is committed to equal opportunity employment and values diverse perspectives that enhance innovation and growth. We strive to attract and nurture talent from various backgrounds, experiences, and abilities.