Development and Operations Associate

About StartOut

StartOut is the leading U.S. nonprofit dedicated to helping LGBTQ+ entrepreneurs build businesses that can scale. Its goal is to expand opportunity and improve success for LGBTQ+ founders, with a long-term vision of a business world where every entrepreneur competes on equal footing.

Established in 2009, StartOut has grown into a worldwide community of more than 18,000 members at the intersection of entrepreneurship and the LGBTQ+ and allied communities. Through its programs, network, and broader ecosystem, it provides resources that can be transformational for founders. StartOut’s Index shows that of $2.1T in venture funding raised by U.S. startups, under 0.5% reached openly LGBTQ+ founders, and the organization exists to help close that gap.

Its offerings include StartOut Growth Lab, StartOut Spark Lab, StartOut Con, StartOut Awards, Demo Day, the Mentorship Program, Investor Portal & Access to Capital Program, education workshops, virtual and in-person events across the country, and additional initiatives.

Community is the most valued resource among members, with StartOut providing a welcoming environment where LGBTQ+ and allied founders can connect, support one another, and lead authentically. The organization also emphasizes diversity, equity, inclusion, and belonging, and maintains inclusive hiring and conduct standards. It is an equal opportunity employer and considers applicants regardless of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, age, neurotype, physical or mental ability, veteran status, military obligations, or marital status.

About the Role

The part-time Development and Operations Associate will support internal development operations by helping run fundraising campaigns and partnership activities that strengthen StartOut’s long-term sustainability. Reporting to the Director of Development, this role combines fundraising support, cross-functional project coordination, and administrative assistance for frontline fundraisers, the Board of Directors, senior leadership, and the organization’s inbox.

The ideal candidate will be very organized, accurate, collaborative, and a strong communicator with genuine interest in development and operations work.

What You’ll Do

• Partner with the Director of Development and work across Systems, Marketing, and Programs to plan, coordinate, and deliver development activities, partnerships, and events that support organizational objectives.
• Assist with grant applications by researching opportunities, drafting application content, and working with program staff to shape strong narratives.
• Help manage partner relationships by tracking goals, donations, tasks, and revenue.
• Refresh development materials such as pitch decks, sponsor documents, invitations, cultivation touchpoints, and other content as needed.
• Work with the Systems Manager to build and maintain Salesforce pipelines, reports, and dashboards for the Development team.
• Monitor and update important development data, including sponsorship revenue, event guest lists, Board members’ annual give-get goals, and sponsorship renewals.
• Provide broad administrative support to the Development team.
• Take on other duties, assignments, or special projects as required.
• Share responsibility for customer service on organization inboxes by answering inquiries, routing requests, and directing messages to the right teams or departments.
• Support leadership with scheduling, meeting preparation, note-taking, document creation, expense reports, and other administrative needs.
• Digitally code and file expense receipts and revenue records for the bookkeeper and Director of Operations.
• Assist the CEO’s expense workflow by tracking and uploading receipts into the expense management system.

Requirements

Applicants should bring strong organization, attention to detail, and comfort managing high volumes of data entry, documentation, CRM work, and coordination across multiple teams. Experience using Salesforce or a similar CRM is important, including tasks such as entering donations, reports, queries, tasks, deliverables, leads, and contacts. The role also calls for a proven ability to collaborate across functions and levels, communicate complex ideas clearly, and write persuasive grant narratives.

Candidates should be able to balance competing priorities, manage complex projects with multiple inputs, and allocate time and resources effectively while maintaining quality and deadlines. Strong service orientation, adaptability, and the ability to handle changing needs with practical, creative thinking are also essential. Alignment with StartOut’s mission and values matters, including interest in or connection to the LGBTQ+ community; familiarity with entrepreneurship or venture capital is considered an advantage.

Preferred qualifications include 1 to 2 years of experience in fundraising within a development program or comparable nonprofit, or in high-level sales, ideally in financial services or a related field. Corporate fundraising experience is a plus, though not required. Strong business development, presentation, organization, and computer skills are expected, along with proficiency in Google tools and Microsoft Office. Experience organizing Google Drive and using AI to support work is also a strong bonus.

Additional Information

This is a fully remote role. Some limited travel may be needed for organizational events, training, and corporate meetings, typically 1 to 3 times per year. Applicants must live in the contiguous United States, and visa sponsorship is not available.

The role is classified as non-exempt and reports to the Director of Development. There are no direct reports.

Compensation and Benefits

Pay is $25 per hour for 20 hours each week. Benefits include unlimited time off, professional development stipends, and home office equipment.

Equal Opportunity

StartOut welcomes applicants from all backgrounds and identities and maintains an inclusive, equal opportunity hiring approach.