G
Customer Support Executive (Domestic)
Globiva Services Private Limited
Delhi-NCR, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 16,000 – INR 28,000 / month
- Openings
- 1
- Posted
- 2 ਘੰਟੇ ਪਹਿਲਾਂ
- Work mode
- In office
- Resume
- Required to apply
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
Job Overview
We are seeking a Customer Support Executive to manage inbound customer interactions with a focus on domestic clients. The role involves addressing customer inquiries through calls and ensuring a smooth resolution process for concerns around orders, payments, returns, and deliveries.
Responsibilities
- Respond promptly and professionally to customer queries over phone calls.
- Resolve issues related to product orders, payment transactions, return processes, and delivery status.
- Provide detailed and precise information about company products and services.
- Maintain a courteous and positive tone during all customer communications.
- Strive to achieve high levels of customer satisfaction by addressing concerns efficiently and effectively.
Skills
How they work
Communication
Problem Solving
Work Ethic
Customer Focus