Customer Service Representative

Job Overview

We are seeking a dedicated Customer Service Representative to join a leading e-commerce company in Riyadh, Saudi Arabia. This is a full-time onsite role available under the Tamheer program, designed for fresh graduates.

Key Responsibilities

• Respond to customer inquiries through multiple communication channels.
• Handle customer orders and complaints, providing effective resolutions.
• Monitor customer service requests until their full completion.
• Collaborate with internal departments to ensure optimal customer experience.
• Maintain and update customer information within the system.

Candidate Requirements

• Eligible to participate in the Tamheer program.
• Possess a bachelor's degree.
• Strong communication skills in Arabic.
• Proficient computer usage skills.
• Previous experience in customer service or e-commerce is preferred.

Additional Information

If you are looking to build your professional experience and be part of a professional team, we encourage you to apply.