Credit Control Specialist

About Palomba General Trading LLC

Palomba General Trading LLC is a Dubai-headquartered international trading and business development company operating throughout the GCC, Europe, and select global markets. The company supplies natural ingredients, botanical extracts, flavor systems, essential oils, and specialty raw materials to industries such as food, beverage, nutraceuticals, pharmaceuticals, cosmetics, and fragrances.

Role Overview

We are looking for a Credit Control Specialist to handle customer credit management, oversee accounts receivable, and manage commercial risks across our global operations. This position involves working closely with Finance and Commercial teams to monitor customer accounts, payments, and outstanding balances, requiring strong numerical aptitude, professional communication skills, and diligent follow-up.

Primary Responsibilities

• Monitor and track customer accounts and outstanding payments.
• Maintain detailed records of invoices, payments, and credit agreements.
• Proactively follow up on overdue balances with professional communication.
• Regularly prepare accounts receivable statements and ageing analysis reports.
• Review customer credit histories and assess credit exposure.
• Assist in evaluating credit limits for new and existing clients.
• Ensure adherence to payment terms and conditions.
• Identify overdue accounts and assess potential credit risks.
• Coordinate with customers and commercial teams on payment-related matters.
• Investigate discrepancies in invoices and payment records.
• Resolve invoice disputes effectively.
• Maintain up-to-date customer credit information in ERP and accounting systems.
• Produce periodic credit control reports for management review.
• Support cash flow forecasts through in-depth receivables analysis.
• Communicate with Sales teams on clients nearing credit limits.
• Assist with credit documentation and customer account evaluations.
• Contribute to developing and enforcing internal credit control policies.
• Sustain professional relationships with customers while promoting disciplined payment practices.

Candidate Requirements

• Bachelor's degree in Finance, Accounting, Economics, Business Administration, or similar fields.
• 2 to 5 years of relevant experience in credit control, accounts receivable, finance, or commercial accounting.
• Strong analytical and numerical capabilities.
• Thorough knowledge of invoicing, payment terms, and receivables management.
• Exceptional attention to detail.
• Advanced proficiency in Microsoft Excel.
• Experience with ERP or accounting software is beneficial.
• Fluent in written and spoken English.
• Excellent negotiation and professional communication skills.
• Ability to manage multiple client accounts and adhere to deadlines.

Preferred Experience

• Working experience in international trading, B2B distribution, food ingredients, pharmaceuticals, nutraceuticals, cosmetics, specialty chemicals, or industrial products sectors.
• Experience engaging with international or GCC market customers is advantageous.
• Arabic language skills are helpful but not required.

Compensation and Benefits

Monthly salary ranges from QAR 14000 to 18000 based on experience and qualifications. Additional benefits include:

• Annual performance-based bonus
• Private medical insurance
• Paid annual leave
• Annual airfare allowance
• Opportunities for professional growth
• Employment and visa support compliant with legal requirements

Work Environment and Opportunities

• International and multicultural workplace setting.
• Engagement with customers across GCC and global markets.
• Close collaboration with Finance and Commercial departments.
• Management of an international customer portfolio.
• Prospects for career advancement to Senior Credit Controller, Credit Manager, or Finance Manager roles.

Application Details

Candidates interested should provide an updated CV in English highlighting relevant experience in credit control, accounts receivable, customer payment management, or commercial finance. Please also mention your current location, notice period, earliest availability, and salary expectations. Only those candidates whose experience closely aligns with the role will be contacted for further steps.