Court Registry Officer

About the Role

This fixed-term/secondment opportunity at Porirua District Court until July 2027 offers a vital role supporting the smooth functioning of the Court. As a Court Registry Officer, you will collaborate with a diverse team ensuring effective court operations and communication between stakeholders such as defendants, witnesses, legal representatives, police officers, and judiciary members.

Key Responsibilities

• Facilitate court operations by assisting with the introduction of Judges and judicial officers in both English and Te Reo Māori, supporting them during courtroom proceedings and in their chambers, and managing court administrative tasks.
• Oversee case management including maintaining accurate, up-to-date files, data entry, and coordination to ensure cases are effectively scheduled and conducted promptly.
• Deliver frontline customer service by assisting court visitors in person, via phone, or email, addressing a variety of court-related inquiries.

Skills and Experience Required

• Strong customer service abilities with sound decision-making and a solution-oriented mindset.
• Detail-focused and observant, able to maintain accuracy and professionalism under pressure and tight deadlines.
• Confident working autonomously and collaboratively, with sensitivity to diverse populations and situations.
• Effective multitasking skills to manage several responsibilities simultaneously without losing focus on details.
• Adaptability and resilience in a dynamic environment with capability to manage sensitive information calmly under stress.
• Proactive attitude utilizing initiative to solve challenges early while exercising professional judgement.
• Openness to constructive feedback, ongoing learning, and adapting to legislative and procedural changes.

Additional Information

The salary range for this position is between $60,729 and $80,794 annually, dependent on qualifications and experience. Applications are welcomed until August 17, 2026, but early submissions may be reviewed promptly. Although experience requirements are outlined, candidates with different backgrounds who demonstrate potential are encouraged to apply.