Chief Steward

About the Company

Join a prestigious hospitality group under Accor, which encompasses over 45 brands, 5,500 hotels, and 10,000 dining and lifestyle destinations worldwide. We value your unique contributions and offer abundant opportunities for growth and career advancement. Every smile, every action creates a lasting positive impact for our guests, colleagues, and the environment. Embrace the Heartist® culture and let passion guide your work in a dynamic, fast-paced setting.

Key Responsibilities

• Lead and manage the stewarding team, encouraging collaboration and driving high performance standards.
• Oversee daily operations of stewarding services across all dining outlets, ensuring cleanliness, hygiene, and compliance with food safety regulations.
• Design and execute strategic cleaning and quality assurance programs to uphold superior cleanliness in kitchens and back-of-house areas, focusing on continuous improvement.
• Manage inventory for cleaning supplies, equipment, and chemicals; analyze consumption to optimize costs and maintain strong vendor relations.
• Schedule stewarding personnel efficiently across multiple outlets and shifts to guarantee appropriate coverage for daily services and events.
• Train and mentor staff on cleaning techniques, safety procedures, equipment use, and compliance, providing regular feedback and evaluations.
• Ensure adherence to health, safety, environmental standards, and waste management protocols through audits and corrective measures.
• Analyze operational metrics to identify opportunities for process enhancements and increased departmental efficiency.

Candidate Requirements

• At least five years of progressive experience in stewarding operations within large-scale Food & Beverage environments, ideally in resorts, hotels, or high-volume settings.
• Proven leadership skills with the ability to motivate and retain varied team sizes.
• In-depth knowledge of maintenance standards for kitchen equipment, crockery, glassware, and utensils.
• Expertise in sanitation methods, food safety regulations (such as HACCP or ISO), and related compliance.
• Strong understanding of health, safety, and environmental guidelines in hospitality.
• Excellent organizational, analytical, and problem-solving capabilities.
• Competence in inventory control, budgeting, and cost optimization.
• Proficient English communication skills; proficiency in additional languages is beneficial.
• Relevant certifications in Food Safety or Hospitality Management preferred.
• Flexibility to work various shifts, including evenings, weekends, and during special occasions.
• Physical fitness to handle demanding kitchen conditions, including long periods of standing and moderate lifting.
• Dedication to professionalism, integrity, and excellent customer service.

Additional Information

The stewarding team operates in a vibrant hospitality environment where respect and support foster a great workplace culture. Our company is dedicated to diversity and inclusion, aiming to attract and advance talented individuals from varied backgrounds. Specific requirements such as work permits may apply.