Back Office Executive

About the Role

Join Kotak Mahindra Life Insurance Company Limited as a Back Office Executive stationed in Kolkata, West Bengal. This role is critical in supporting the managerial functions and ensuring the smooth execution of daily operations within the team.

Key Responsibilities

• Assist the Manager with daily operational tasks to facilitate workflow.
• Oversee and provide guidance to team members to maintain productivity.
• Compile and prepare reports on a daily, weekly, and monthly basis for review.
• Act as a liaison between clients, vendors, and various internal departments for streamlined communication.
• Manage scheduling of meetings and upkeep of calendars for efficient time management.
• Monitor progress on tasks to ensure deadlines are consistently achieved.
• Address and resolve queries from both customers and staff with professionalism.
• Track key performance indicators and recommend ways to improve processes.
• Maintain accurate records, documentation, and ensure compliance with company policies.
• Assist in the onboarding and training processes for new employees to facilitate their integration.