Assistant Manager - Sales & Operations

Role overview

This position focuses on end-to-end pricing coordination within Trade Promotion Management (TPM). The job centers on executing, governing, and improving pricing and trade promotion workflows, with an emphasis on correct promotional pricing, contract handling, trade compliance, and dependable service delivery. The role also supports accurate trade execution, clean data, and ongoing process improvement through close coordination with internal teams and customers.

Core responsibilities

• Carry out pricing tasks across the full TPM cycle, keeping accuracy, speed, and compliance in focus.
• Create, check, and update promotional pricing, trade allowances, rebates, and customer-specific agreements.
• Review pricing details used for promotions, contracts, and claims to ensure they are correct.
• Track down pricing mismatches, determine the underlying issue, and help close them quickly.
• Follow approved pricing policies, trade terms, and governance requirements at all times.
• Prepare, examine, and send trade promotion contracts for quality-control verification.
• Make sure contracts match the approved events, pricing, and commercial terms.
• Maintain promotional calendars and keep related systems updated, including TPM platforms, Sales Planner, customer portals, and SAP/ERP.
• Assist with claim validation and checks related to trade spend.

Planning, analytics, and reporting

• Develop, maintain, and refresh Sales Planner and Prosper planning models.
• Share pricing and promotion updates with Finance and Revenue Management teams in a clear manner.
• Compile reports, dashboards, and analytical trackers for pricing and promotions.
• Carry out cause-of-change analysis that supports practical business decisions.
• Monitor market trends, customer movements, competitor actions, and historical category patterns.

Cross-functional collaboration

• Work closely with Sales, Finance, Revenue Management, Category, and Customer teams.
• Serve as a main contact for customer-facing teams to support effective execution of tactical trade programs.
• Set expectations clearly through both verbal and written communication.
• Help different functions stay aligned so issues are resolved smoothly and execution remains seamless.

Qualifications and experience

The role calls for a bachelor’s degree in Commerce, Business Administration, Marketing, Finance, or BE/BTech. A master’s degree is preferred. Candidates should have 3 to 6 years of experience in Pricing, Trade Promotion Management, Trade Administration, Sales Operations, or Finance Operations. Experience in the FMCG sector is strongly preferred.

Technical and analytical capability

Strong Excel capability is essential, including lookups, pivot tables, Power Query, advanced formulas, and data validation. The role also requires solid analytical thinking, critical reasoning, and problem-solving skills. Familiarity with SAP, TPM tools, ERP/CRM platforms, Business Objects, or comparable enterprise systems is important. The person should be able to learn internal tools and processes quickly.

Behavioral expectations

This position suits someone who pays close attention to detail and consistently delivers accurate, high-quality work. Strong communication, stakeholder management, time management, and prioritization skills are important. A proactive mindset, accountability, follow-through, urgency, independence, and customer orientation are also key. The candidate should be able to build productive partnerships that support team and customer success.