Administrative Assistant

Job Overview

This role involves utilizing keyboard, mouse, or trackball to input and retrieve information stored in computer databases, updating records, files, and bookings, as well as responding to guests' inquiries. The position requires using computer, mail, or fax machines to transmit information or documents and handling standard office equipment apart from computers.

Responsibilities include writing letters, memos, and other documents using word processing, spreadsheets, databases, or presentation software. Managing incoming and outgoing mail with date stamps and distribution to recipients is also essential. Creating and maintaining both computer-based and paper archives and organizational systems for records, reports, and documents forms a critical part of the duties.

The role involves preparing, copying, classifying, and archiving records related to office activities, business transactions, and other events. In addition, using computers and/or point of sale systems to enter and retrieve job-related information is expected.

Work Conduct and Customer Service

The employee must adhere strictly to all company policies and procedures, maintain a tidy and professional appearance, ensure confidentiality of proprietary information, and protect company assets. They are responsible for welcoming and thanking all guests per the company standards, anticipating and fulfilling guest service needs, providing assistance to guests with disabilities, and accepting sincere thanks from guests.

The job calls for clear, professional verbal communication, accurate and complete written communication, and appropriate telephone etiquette. Establishing and maintaining positive work relationships, supporting teamwork to achieve shared goals, and attentively responding to colleague inquiries are also important.

Physical Requirements and Additional Duties

The role involves independently moving, lifting, carrying, pushing, pulling, and placing objects weighing no more than 10 pounds (4.54 kg). Other reasonable tasks as directed by supervisors must be performed.

Company Commitment and Culture

Marriott International is dedicated to being an equal opportunity employer, welcoming all applicants and providing equal employment opportunities. The company values diversity in culture, talent, and experience, which contributes to its greatest strengths. Discrimination based on protected characteristics, including disability and veteran status, is strictly prohibited.

Joining The St. Regis Hotels & Resorts means becoming part of a prestigious brand known worldwide for timeless elegance and pioneering spirit. With over 50 luxury hotels and resorts across global metropolitan centers, St. Regis offers a refined and bespoke guest experience with signature butler services. Embark on a rewarding career path and express your individuality within an excellent international team by joining St. Regis, part of the Marriott International group.