Administrative Assistant - Client Services Administrator

About the Role

Rae Recruitment is collaborating with a reputable public practice accounting firm located in Richmond, Victoria, seeking a Client Services Administrator to join their expanding team. In this position, you will work closely with an experienced administrative group, playing a vital part in supporting the firm's accountants and ensuring excellent client experiences. This role offers a great opportunity for those looking to develop a lasting career within a professional, collaborative, and supportive environment.

Key Responsibilities

• Welcoming clients and creating a positive, professional first impression
• Preparing meeting spaces and assisting with client appointments
• Managing calendars and arranging meetings for accounting staff
• Creating new client files and accurately maintaining client records
• Updating and managing the practice’s management systems
• Supporting tax registration processes including ABN, TFN, GST, and PAYG
• Drafting engagement letters along with other client-related documents
• Gathering financial statements, tax returns, and relevant supporting materials
• Assisting with client correspondence ensuring it is precise and professionally formatted
• Supporting invoicing and work-in-progress (WIP) administration tasks
• Providing general administrative assistance across the broader team

Candidate Profile

• Previous experience in an accounting environment is necessary
• Strong organizational skills with meticulous attention to detail
• Ability to juggle multiple priorities in a dynamic setting
• A proactive collaborator who thrives in teamwork
• Aspirations to establish a long-term career within public practice accounting

Why Join Us

• Become part of a friendly and supportive team with an excellent workplace culture
• Real opportunities for career growth within administrative roles
• Exposure to a diverse set of responsibilities and continuous professional development
• Work from a modern office in Richmond surrounded by cafés, restaurants, and excellent public transport connections
• Be employed by a growing firm that genuinely values and invests in the development of its employees