Account Manager - Disney Cruise Line

Overview

Main Street, Disney's in-house creative agency, expertly crafts strategic solutions to support Walt Disney Parks & Resorts. Focused on elevating the Disney brand while promoting the business, the agency integrates deeply with each Parks & Resorts sector. The Account Management team acts as a vital link between the business units, Marketing & Sales Strategy leaders, and the Creative and Production teams—both internal and external—adding significant value to marketing and creative endeavors.

This full-time position is dedicated to supporting Disney Cruise Line and is located onsite in Celebration, FL, reporting to the Manager of Account Management.

Key Responsibilities

• Grasp client needs thoroughly to confirm strategic soundness and present solutions addressing client challenges.
• Ensure agency success by managing client expectations, timelines, and project direction effectively.
• Drive creative strategy founded on relevant consumer insights, forming clear briefs that enable creative activation.
• Collaborate with Project Management to keep clients informed and engage leadership to maintain progress toward deliverables.
• Oversee assignment budgets to prevent work from exceeding authorized funding.
• Partner with internal agency teams to develop creative solutions that fulfill briefs and propel business growth.
• Gain comprehensive understanding of client brands, offering insightful partnerships through business knowledge and effective marketing approaches.
• Build strong relationships with clients and cross-disciplinary partners through both in-person and digital communications.

Qualifications

• At least 4 years of professional experience in marketing, advertising agencies, brand management, media, or related areas.
• Familiarity with communication channels including video, print, digital, social media, email, collateral, out-of-home (OOH), and their respective production processes.
• Proven experience collaborating with external clients and internal agency teams.
• Up-to-date awareness of advertising industry trends.
• Understanding of brand management and consumer brand advertising.
• Knowledge of consumer research techniques and tools.

Preferred Attributes

• Fluency in Spanish, French, and/or Portuguese languages.
• Experience working across functions with internal and external partners within an ad agency context.
• Strong proficiency with software such as Adobe Photoshop, Adobe Illustrator, Keynote, Microsoft Outlook, Word, Excel, and PowerPoint.
• Experience engaging with diverse media platforms including print, video/audio, out-of-home, TV, and general awareness campaigns.
• Familiarity with Disney Cruise Line products and operations.

Education

Bachelor's Degree in a related discipline or comparable work experience is required.

Compensation and Benefits

The salary range for this role in Celebration, FL is between $91,000 and $121,900 annually. The actual base salary will be determined based on internal alignment, geographic location, job-related expertise, skills, and experience. Compensation may also include bonuses and/or long-term incentive units, complemented by comprehensive medical, financial, and other benefit programs. Disney provides a reward package designed to support a fulfilling life, offering health and savings benefits, educational opportunities, and exclusive perks.