Technical Writer

About Nabu Casa

Nabu Casa is the organization behind Home Assistant, the planet's largest free and open-source smart home platform with over two million users globally. Founded in 2018 by the project’s creators to ensure sustainability and prevent burnout, Nabu Casa operates without external investors and is the official provider of Home Assistant products and services. All subscriptions and purchases support ongoing development of Home Assistant and other Open Home projects, guided by principles of privacy, choice, and sustainability.

Role Overview

Nabu Casa seeks a dedicated Technical Writer to take full ownership of documentation for Nabu Casa Hardware and Cloud products. This key role involves making complex technical information accessible for a global user and developer community, creating everything from basic setup guides to detailed API and integration docs. You will collaborate closely with engineers to transform technical details into clear, user-friendly content that reduces support inquiries.

Responsibilities

• Manage the complete documentation lifecycle for Nabu Casa Hardware and Cloud products, ensuring content accuracy, relevance, and easy accessibility.
• Coordinate documentation for new features, integrations, and releases to align with product launch schedules.
• Collaborate with engineering teams to gather and validate technical information, minimizing their documentation workload.
• Continuously review and enhance existing documents by identifying outdated materials, addressing knowledge gaps, and improving clarity and format.
• Establish and sustain documentation standards, style guides, and templates to ensure consistent and maintainable community contributions.
• Process and prioritize feedback from the community, support teams, and internal stakeholders to improve user experience.
• Support developer experience by contributing to API documentation, integration guides, and contributor manuals for the Open Home Foundation and partner integrations.
• Monitor documentation quality by analyzing user support trends and community input and report findings regularly.

Requirements

• Proven technical writing skills demonstrated through a portfolio of developer or product documentation.
• Ability to read and comprehend code such as Python, YAML, and REST APIs well enough to produce precise technical content independently.
• Good knowledge of smart home hardware and basic electronics troubleshooting ability.
• Experience with docs-as-code methodologies including Git, Markdown, and static site generators like MkDocs or Docusaurus.
• High level of initiative with the ability to independently identify documentation needs.
• Excellent stakeholder management skills to efficiently extract technical information from busy engineers.

Preferred Qualifications

• Familiarity with Home Assistant or similar open-source/self-hosted software projects.
• Experience maintaining documentation for community-driven projects involving external contributors.
• Methodical approach to auditing large documentation sets and prioritizing improvements.
• Comfort working asynchronously in a fully remote, distributed team environment.

Employment Details and Benefits

This is a full-time remote role, requiring approximately 40 hours weekly with flexible scheduling but aiming for at least three overlapping hours for team collaboration. You will report to the VP Commercial.

• Five weeks (25 days) of paid annual leave.
• Fourteen days of paid sick leave if not covered by local law.
• Six weeks paid plus six weeks unpaid parental leave in the first year after birth.
• Work hardware budget upon joining, with ownership of equipment after three years.
• Annual smart home budget to keep updated on the latest technology.
• Yearly education budget to support professional development.
• Annual performance bonus based on company results.
• 50% reimbursement of home internet expenses.
• One day every two weeks allocated for personal projects.

Nabu Casa is committed to offering a compensation package at the 75th percentile of local market rates for similar roles, seniority, and location, subject to adjustment based on experience and workload. Approximate annual salaries for key countries include: Greece (€45,700-€56,100), Hungary (16,100,000-20,250,000 HUF), Ireland (€52,800-€70,500), Italy (€54,000-€64,400), Poland (150,000-215,000 PLN), Portugal (€47,900-€61,200), Romania (215,000-275,000 RON), Spain (€50,500-€63,600), UK (£57,100-£73,800). Compensation for other countries is negotiable during interviews.

About the Organization

Nabu Casa is recognized as the driving force behind Home Assistant, the top-ranked open-source smart home platform globally, noted for its privacy, choice, and sustainability principles. The company is profitable and self-funded entirely by its users' subscriptions and purchases, ensuring independent operation focused on employees and customer satisfaction.

Hiring Process

• Application submission.
• Application review by the hiring manager.
• HR screening interview.
• Completion of a take-home assignment.
• Interview with the Commercial team.
• Final interview with the CEO.
• Offer extended to the successful candidate.
• Onboarding and joining the team.