Technical Support Executive

Gratitude India

Hyderabad, Telangana, India · पूर्णवेळ

अर्ज करणारे पहिले व्हा

अनुभव: कोणतेही
पगार: —
रिक्त जागा: 1
पोस्ट केले: 10 तास पूर्वी

कार्य मोड: कार्यालयात
शिक्षण: कोणताही पदवीधर
पात्रता: Any graduate can apply for this position.
सारांश: अर्ज करणे आवश्यक आहे

तुम्ही जिथे काम कराल

नोकरीचे वर्णन

Job Overview

Join Gratitude India Manpower Consultants Pvt. Ltd. as a Technical Support Executive based in Hyderabad. This role focuses on delivering high-quality technical assistance for various software and technology products, aiming to effectively resolve customer queries on first contact.

Key Responsibilities

Resolve customer issues efficiently during the initial interaction to ensure first call resolution.
Provide outstanding customer experiences by balancing technical support duties with sales goals.
Communicate clearly and effectively to assist customers and guide them through troubleshooting steps.

Candidate Profile

Offer technical support covering a wide range of software and technology products.
Assist customers by diagnosing issues, offering solutions, and responding to inquiries.

Eligibility

Open to candidates holding any graduate degree.

कौशल्ये

समस्या निराकरण आंतरवैयक्तिक कौशल्ये विक्री समर्थन तांत्रिक सहाय्य संवाद कौशल्ये समस्यानिवारण ग्राहक संबंध व्यवस्थापन ग्राहक सेवा सीआरएम प्रणाली प्रकरणाची कागदपत्रे