Showroom Supervisor

Overview

MADI International seeks a seasoned Showroom Supervisor to manage daily operations at its beauty products showroom and Cozmada in Doha, Qatar. The role is integral in delivering an outstanding customer experience, enhancing sales outcomes, overseeing staff, and upholding superior visual merchandising and operational standards.

Primary Responsibilities

• Direct daily operations ensuring showroom functionality and cleanliness are maintained at high standards.
• Uphold showroom appearance through adherence to visual merchandising and product display protocols.
• Maintain stock availability and coordinate inventory replenishment.
• Lead, inspire, and manage showroom team members by assigning duties and monitoring their performance.
• Support team development via coaching and training initiatives.
• Enforce company policies relating to attendance, safety, and operational procedures.
• Drive sales targets and key performance indicators, assisting customers with product knowledge and addressing their concerns effectively.
• Promote company products, campaigns, and special promotions to maximize sales potential.
• Conduct inventory audits and prepare performance reports related to sales, customer feedback, and showroom operations.

Candidate Qualifications

• Possession of a bachelor's degree in Business Administration, Marketing, or related fields is preferred.
• Certification or training in retail management will be viewed favorably.
• Two to four years of experience in retail operations or showroom supervision, preferably within the beauty, cosmetics, or luxury retail sectors.
• Demonstrated leadership capabilities in managing and developing retail teams.

Skills and Competencies

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills that foster customer satisfaction.
• Proficient in customer service orientation, problem-solving, and organizational tasks.
• Knowledgeable in inventory control, visual merchandising, and retail operations.
• Competency with MS Office programs and POS (Point of Sale) systems.