Shift Incharge

Role Overview

The Shift Incharge role at R4M Hospitality LLP in Delhi-NCR involves managing daily restaurant operations with a focus on efficient service and maintaining standards. This position requires leadership in handling staff and ensuring customer satisfaction in a fast-paced environment.

Key Responsibilities

• Manage daily operational activities including opening and closing tasks to ensure smooth service delivery.
• Lead recruitment, training, supervision, and scheduling of restaurant personnel, promoting a positive workplace culture.
• Maintain adherence to food safety and hygiene protocols, ensuring guests receive quality service.
• Handle administrative duties such as inventory control, placing orders, and assisting with payroll processing.
• Resolve customer inquiries, feedback, and complaints with professionalism and promptness.