Service Technician

Overview

Culligan Ireland is seeking a dedicated Service Technician to join their team in a field-based position located in Cork. This permanent full-time role includes a 6-month probation period. The annual salary is €32,000, paid monthly, plus an additional tax-free meal allowance of €4,000. Culligan is committed to advancing global health through cleaner water, and this position plays a pivotal role in maintaining that mission by servicing and maintaining water coolers and filtration equipment at customer sites.

Key Responsibilities

• Perform regular sanitization and disinfection of water coolers and drinking water systems following set schedules.
• Conduct preventive maintenance to guarantee equipment remains hygienic, safe, and fully operational.
• Install, service, and repair various water coolers and filtration systems.
• Replace filters and other consumable parts according to service timetables.
• Troubleshoot and resolve technical and mechanical faults effectively.
• Maintain detailed digital records of service and sanitization activities using company platforms.
• Oversee stock management in the company van, ensuring all necessary tools and materials are available.
• Provide outstanding customer service and represent the Culligan brand professionally.
• Adhere strictly to health, safety, and hygiene protocols throughout all work processes.

Requirements

• Possession of a full and valid driving licence with up to 6 points and no disqualifications.
• Prior experience in field service, maintenance, technical work, hygiene, or sanitization is advantageous; however, comprehensive training will be provided.
• High standards of cleanliness, quality, and meticulous attention to detail.
• Skills in diagnosing and resolving technical or mechanical issues.
• Strong communication and customer service talents.
• Capability to work autonomously while managing a demanding schedule.
• Background in target-oriented environments with consistent achievement of performance standards and KPIs.
• Good geographical knowledge of the local and surrounding areas.
• Excellent interpersonal abilities coupled with a customer-focused approach.

Benefits

• Standard working hours from Monday to Friday during daytime.
• Provision of uniform and tablet device for work purposes.
• Company vehicle for field duties.
• 23 days of annual leave plus bank holidays, with entitlement increasing based on length of service.
• Access to a company pension scheme and paid sick leave following qualifying periods.
• Discount opportunities through Perks at Work shopping scheme.
• Round-the-clock availability to the Employee Assistance Programme.
• One designated volunteering day annually.
• Support networks focusing on employee mental health and wellbeing.
• Prospects for professional growth and career advancement.