Senior Executive/Assistant Manager Industrial Relations

Overview

The Industrial Relations Department in the Human Resources Division of Singapore Airlines is seeking a candidate to serve as the guardian of the company's Code of Conduct. This role involves managing internal grievance procedures, leading investigations into employee complaints and misconduct, and engaging with internal unions for collective bargaining purposes.

Core Responsibilities

• Oversee the internal disciplinary process and uphold the Company’s Code of Conduct.
• Handle employee relations and manage grievance resolution.
• Keep abreast of evolving employment laws to ensure compliance with regulations related to workplace discrimination, fair employment, and grievance procedures.
• Maintain active communication with in-house Unions to foster positive labor-management relations, especially concerning collective bargaining and organizational change management.
• Utilize data analysis to develop practical solutions addressing both employee and organizational needs in collective bargaining and complex employee issues.

Requirements

• A Bachelor’s degree from a recognized university.
• Relevant legal experience handling employment-related matters with sound knowledge and practical application of local labor laws such as the Employment Act, Industrial Relations Act, and Trade Unions Act.
• Preferred experience in employee relations, grievance handling, investigations, or union engagement.
• Strong critical thinking abilities to analyze issues broadly coupled with proficiency in data analytics.
• Excellent interpersonal skills and confidence in collaborating with management, department heads, and union representatives.
• High emotional maturity and integrity.
• Resourcefulness and independence with the ability to propose effective practical solutions.
• Familiarity with Success Factors HR system is an advantage.

Additional Information

Only shortlisted candidates will be notified following review. Singapore Airlines appreciates all applicants for their interest.