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About the Role

Arabian Aroma is seeking a driven Senior E-commerce Executive to lead and optimize its online sales operations. This position demands a motivated individual with a background in managing e-commerce and quick-commerce platforms, solid execution capabilities, and the ability to thrive in a dynamic, fast-paced setting where precision and speed are essential.

The successful candidate will independently oversee daily marketplace activities, collaborate with cross-functional teams, analyze performance data, ensure smooth order fulfillment, and contribute actively to business expansion.

Key Responsibilities

Oversee comprehensive operations across multiple e-commerce and quick-commerce platforms.
Manage product listings, maintain catalog accuracy, update pricing, and synchronize inventory.
Ensure prompt order processing, fulfillment, and dispatching to customers.
Handle platform-specific operations on Blinkit, Zepto, Instamart, and other online marketplaces.
Continuously monitor product availability, stock levels, and pricing correctness on all sales channels.
Develop, implement, and supervise promotional campaigns, offers, and seasonal sales initiatives.
Coordinate with warehouse, procurement, production, customer support, and marketing teams to guarantee efficient daily workflows.
Analyze sales data, marketplace performance, and customer behavior to discover growth opportunities.
Quickly address issues with listings, inventory mismatches, order queries, and escalate platform-related concerns as needed.
Maintain compliance with marketplace policies and meet service level agreements (SLAs).
Track essential KPIs including sales figures, conversion rates, stock status, cancellations, returns, and customer satisfaction metrics.
Generate detailed daily, weekly, and monthly performance reports for management review.
Identify and drive continuous improvements to enhance operational effectiveness and revenue generation.

Required Qualifications and Skills

3 to 5 years of proven experience in e-commerce and quick-commerce operational roles.
Practical skills managing Blinkit, Zepto, Instamart, Amazon, Flipkart, or similar marketplaces.
In-depth understanding of product cataloging, inventory management, order handling, and pricing techniques.
Proficiency in Microsoft Excel including advanced formulas, pivot tables, and lookup functions (VLOOKUP/XLOOKUP).
Strong analytical reasoning, problem-solving, and decision-making capabilities.
Ability to effectively manage pressure and meet stringent deadlines.
Excellent communication skills, team coordination aptitude, and leadership qualities.
Meticulous attention to detail combined with a proactive, results-driven attitude.
Capability to juggle multiple tasks and prioritize responsibilities efficiently.

Preferred Qualifications

Experience within FMCG, beauty, cosmetics, or perfume sectors is advantageous.
Familiarity with marketplace seller dashboards, ERP systems, and inventory software.
Experience designing promotional strategies and boosting marketplace performance metrics.

Additional Information

Working hours are Monday through Saturday, 10:00 AM to 8:00 PM.
This is a full-time, permanent position based at the company location in Kanpur, Uttar Pradesh.
Monthly salary ranges from ₹20,000 to ₹25,000, dependent on qualifications and interview results.
The role offers opportunities for career development within a rapidly growing fragrance brand.
The work environment emphasizes collaboration and performance, granting exposure to leading e-commerce platforms.

Senior E-Commerce Executive

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