Sales Manager - Kota

About Swiggy

Swiggy stands as India's foremost on-demand delivery platform, leveraging a technology-centric logistics system and a customer-focused approach. Operating in over 580 Indian cities, with a workforce exceeding 5,000 employees and a network of more than 200,000 delivery personnel, Swiggy delivers exceptional convenience through constant innovation and advanced machine learning-powered processes. Initially launched in 2014 as a hyperlocal food delivery service, Swiggy now offers a broad range of fast and reliable services including food delivery, quick commerce via Instamart, and same-day package delivery through Swiggy Genie.

Role Overview

The Sales Manager is responsible for managing and growing relationships with independent single-outlet restaurants within a designated city. This role involves deep engagement with restaurant partners to understand their operations, address their challenges, and support their growth in order volume, visibility, and customer engagement. The position requires a consultative, field-based approach with a focus on adaptability, resourcefulness, and a genuine commitment to partner success, offering opportunities to develop sales expertise and deep understanding of restaurant operations.

Key Responsibilities

• Manage a clearly defined geographic area by establishing strong partnerships with restaurant clients.
• Engage in extensive on-site visits, providing hands-on demonstrations, communicating return on investment, and presenting Swiggy's offerings as mutually beneficial solutions.
• Apply consultative sales techniques by diagnosing restaurant needs across delivery, marketing, and business objectives to position Swiggy products effectively.
• Handle the entire sales lifecycle monthly including pitching, negotiating, onboarding, and offering ongoing support.
• Utilize data to identify growth barriers, monitor adoption metrics, troubleshoot challenges, and adjust strategies accordingly.
• Assume responsibility for sales targets within the assigned territory while independently managing sales pipeline and conversion tracking.
• Demonstrate advanced proficiency in Excel or Google Sheets, including pivot tables, VLOOKUP, and dashboard creation.
• Conduct market research to stay abreast of restaurant trends, competition, and local dynamics; provide field insights to guide product development.
• Conduct approximately 80 to 90 in-person meetings with restaurant partners each month.

Candidate Profile

• 0-2 years of experience in B2B sales, field sales, or business development roles, preferably in FMCG, food and beverage, or hospitality sectors.
• Proven record of achieving or surpassing sales targets and independently managing sales funnels.
• Willingness to take full ownership for the growth of a portfolio of restaurant partners, recognizing the continuous nature of the restaurant business.
• Comfortable working with data and capable of independently using Excel tools such as pivot tables and VLOOKUP for analytics.
• Graduation is required; candidates with a postgraduate degree in marketing or sales are preferred.
• Must be based at the assigned location as per company policy.