Sales Executive

About the Role

CKLO Technology is seeking a driven Sales Executive to transform inbound inquiries from our website into confirmed customers purchasing refurbished laptops. As the initial contact, you will engage potential buyers by comprehending their needs, suggesting appropriate laptops, and securing sales.

Key Responsibilities

• Quickly respond to leads received via website, phone calls, WhatsApp, and chat platforms.
• Assess customer requirements including budget, intended use, and specifications to recommend fitting laptop models.
• Persistently follow up with warm and cold leads to maximize conversion rates.
• Keep detailed records of leads and sales using CRM systems or Excel sheets.
• Coordinate with operations and dispatch teams to ensure smooth post-sale processing.
• Address common concerns related to refurbished product quality, warranty terms, and pricing effectively.

Requirements

• Possess 1–3 years of experience in sales or tele-sales, preferably in e-commerce, electronics, or B2C sectors.
• Strong verbal communication skills in both Hindi and English languages.
• Ability to handle a high volume of calls and chats and familiarity with CRM tools.
• Basic knowledge of laptop hardware specifications is advantageous.
• Highly self-motivated, target-driven, and proficient in managing follow-ups.
• Candidates residing near Sector 4, Noida will be given preference; please submit your resume including your current address.

Compensation and Benefits

• Fixed monthly salary ranging from ₹15,000 to ₹20,000 plus performance incentives between ₹10,000 and ₹20,000.
• Opportunity to work in a fast-growing startup atmosphere promoting career advancement.
• Ability to contribute directly to the company's business development.