Sales Executive

Role Overview

As a Sales Executive at Smart Wheel Bike Accessories, you will be instrumental in driving the overall business growth of our store located in Mumbai. Your role encompasses managing walk-in customers by understanding their needs and facilitating the sales process from start to finish. You will actively promote cross-selling by recommending complementary products alongside customer purchases, as well as deep selling by assessing individual circumstances to educate and persuade customers to buy related items.

Sales Process Management

• Engage with customers to understand their requirements and close sales effectively.
• Promote additional products that complement the customers’ current selections to maximize sales.
• Maintain follow-up with inquiries about unavailable products by recording details and coordinating with management to fulfill orders post-procurement.
• Ensure that every sale is logged systematically and provide customers with authentic bills or receipts for each transaction.

Inventory Oversight

• Although procurement is handled by management, monitor stock levels closely and alert management about low inventory.
• Manage high-value inventory by implementing surveillance measures and keeping displays clean and organized at all times to safeguard products.

Compensation and Work Schedule

• Receive a monthly salary between INR 18,000 and INR 20,000, excluding travel allowances and performance-based incentives.
• Salary payments are processed between the 1st and 5th of each month, covering the previous month's earnings.
• Work hours are from 11:00 AM to 8:30 PM daily, with exceptions considered on a case-by-case basis.