Product Genius - EV Automotive Showroom

Overview

We are seeking enthusiastic and customer-oriented Product Genius professionals to join a prominent electric vehicle (EV) automotive company based in Saudi Arabia. This position suits those passionate about interacting with customers, showcasing cutting-edge EV products, and delivering outstanding showroom experiences.

Key Duties

• Warmly welcome and engage customers who visit the showroom.
• Conduct captivating product demonstrations and presentations of vehicles.
• Clearly explain vehicle features including safety technology, connectivity options, charging solutions, and benefits of electric vehicle ownership.
• Guide customers in selection of models, trims, optional features, accessories, and personalization packages.
• Assist customers with online account registration and vehicle configuration processes.
• Support customers in completing the Expression of Interest (EOI) forms.
• Keep detailed records of customer interactions in CRM software.
• Collect and relay customer feedback to improve their experience.
• Participate in showroom events such as product launches, roadshows, and promotional activities.
• Maintain up-to-date knowledge of new product releases, competitors, and market trends.

Qualifications & Experience

• High School Diploma or a relevant Diploma qualification.
• Experienced 2-4 years in the automotive sector.
• Proven skills in customer service and retail sales.
• Strong communication and presentation abilities.
• Preferably fluent in both Arabic and English languages.

Additional Information

Role is located in Jiddah, Makkah, Saudi Arabia and strictly open to Saudi nationals only.