Payroll & Benefits Administrator

About SonderMind

SonderMind is dedicated to transforming mental healthcare by combining personalized care with advanced technology. They assist patients in locating suitable in-network therapists through innovative platforms and empower clinicians with tools such as clinical note-taking, secure telehealth, outcome tracking, messaging, and appointment booking to enhance clinical effectiveness.

Role Overview

We are seeking a Payroll and Benefits Administrator to join our People Operations team. In this role, you will manage comprehensive payroll processes for our expanding workforce, focusing primarily on California employees where intricate wage and hour laws apply. Your responsibilities involve ensuring prompt and accurate salary payments and managing benefits administration efficiently using UKG platforms.

Key Responsibilities

• Handle semi-monthly payroll submissions for all staff utilizing UKG Pro and Workforce Management for precise and legal compliance payroll execution.
• Examine payroll data for inaccuracy and inconsistencies before closure of each pay period.
• Address and resolve employee payroll queries promptly.
• Manage various payroll-related matters, including taxes, garnishments, and system configurations.
• Assist management with payroll-related inquiries such as timecard verifications, approval procedures, and resolving UKG timekeeping issues.
• Oversee administrative activities for employee benefits, covering enrollments, life changes, terminations, and carrier data transfers; act as the primary contact for benefits inquiries.
• Maintain employee payroll records accurately, including pay rates, deductions, and tax withholdings in UKG.
• Support year-end payroll activities including W-2 generation, commission letter handling, and account reconciliation.
• Assist with 401(k) plan administration, including reporting analysis and compliance.
• Perform additional tasks related to payroll and benefits as the business requires.

Success Milestones

• Within 30 days: Complete UKG system training and manage a full payroll cycle independently with basic accuracy.
• Within 60 days: Process payroll with minimal supervision, expertly applying California payroll laws and identifying exceptions in advance.
• Within 90 days: Fully autonomous in payroll management, resolving discrepancies independently, and ensuring regulatory compliance across states.
• Within 1 year: Achieve consistent on-time and accurate payroll execution, contribute to UKG process improvements, and provide expert guidance on California payroll issues.

Candidate Profile

• Minimum two years of direct payroll processing experience with full-cycle payroll responsibilities.
• Proficiency with UKG (UltiPro or UKG Pro), Kronos, or equivalent HRIS/payroll systems.
• Solid understanding of California payroll compliance, including overtime, rest/meal breaks, and final pay regulations.
• Knowledge of federal payroll laws such as FLSA, taxation, and W-2 reporting procedures.
• Strong skills in Microsoft Excel or Google Sheets for detailed payroll auditing and reconciliation.
• Exceptional attention to detail to recognize and fix payroll discrepancies quickly.
• Excellent analytical and problem-solving abilities with a strong desire to thoroughly investigate and resolve issues.
• Holds an associate degree or higher in Accounting, Business, or related disciplines, or possesses equivalent relevant work experience.
• Experience processing payroll across multiple states is an advantage.

Compensation and Benefits

The salary for this position ranges from $68,000 to $80,000 annually. SonderMind offers extensive benefits including flexible hybrid work options, a minimum of three weeks paid time off, complimentary therapy services for enrolled medical plan participants, comprehensive medical, dental and vision plans with HSA and FSA choices, employer-paid disability and life insurance, paid parental leave, a 401(k) plan with 100% match up to 4% immediate vesting, yearly company gatherings, fourteen company holidays, a year-end company shutdown, supplemental insurance options, pet insurance, commuter benefits, and more.

Additional Information

This position will remain open for applications until filled. SonderMind employs AI-assisted technologies in their recruitment process to enhance efficiency and consistency, while all final hiring decisions are made by human personnel. The company is committed to non-discriminatory hiring practices and offers accommodations upon request.