Pay Expansion Executive

About Foodics

Foodics is a leading provider in restaurant management and payment technology, founded in 2014 and headquartered in Riyadh. With offices across five countries including UAE, Egypt, Jordan, and Kuwait, Foodics supports customers and partners in over 35 nations. The company has processed more than 6 billion orders to date, establishing itself as one of the fastest-growing SaaS companies in the MENA region. Foodics recently completed its third funding round, raising $170 million in the largest SaaS funding round in the region, enhancing its innovation and service capabilities.

Role Overview

The Pay Expansion Executive will focus on managing POS and cash operations by promoting Foodics Pay products to the existing customer base to increase adoption. This role involves close collaboration with Customer Success, Operations, and Sales teams to identify and act on opportunities to grow client portfolios through value-add solutions.

Key Responsibilities

• Drive sales of Foodics Pay products to current clients.
• Maintain an active sales pipeline with a focus on high closing rates.
• Build and nurture strong relationships with clients, ensuring value delivery and revenue growth.
• Convert pre-identified opportunities and actively consult customers on cross-selling and upselling potentials.
• Stay informed on market trends to ensure competitive advantage and align customer strategies accordingly.
• Conduct customer engagement activities including product demonstrations and ensure effective product utilization.
• Accurately report sales outcomes and contribute to process improvements for better results.
• Communicate regularly with the Sales Expansion Team Leader regarding process optimization and customer feedback.
• Proactively contact customers, arrange meetings, and remain responsive to their needs.

Required Qualifications and Skills

• Bachelor's degree in business, marketing, or a related discipline preferred.
• 2-3 years of relevant professional experience in sales or account management.
• Proven success managing sales pipelines and complete sales cycles.
• Ability to thrive in a dynamic, fast-paced working environment.
• Strong relationship-building skills with clients and internal teams.
• Self-driven, analytical, with an entrepreneurial mindset and ownership mentality.
• Experience working collaboratively with cross-functional teams.
• Fluency in English and Arabic, both written and verbal.
• Excellent problem-solving and analytical capabilities.
• Possession of a valid driver's license and personal vehicle.
• Familiarity with local cities in the assigned region.
• Willingness to undertake fieldwork and travel as needed within and beyond the assigned area.
• Enthusiasm for technology and commitment to joining a fast-growing SaaS company.
• Passion for the food and restaurant industry.

Benefits and Culture

• Inclusive and diverse work environment fostering innovation and flexible office arrangements.
• Competitive compensation including bonuses and potential equity participation.
• Focus on personal growth with regular training and annual learning allowances.
• Opportunity to work with a diverse team of more than 30 nationalities across 14 countries.
• Environment offering autonomy, mentoring, and challenging targets to advance careers and organizational growth.