Partner Strategy & Operations Lead

About Us

Notion is a collaborative AI workspace designed to integrate knowledge, projects, meetings, and AI tools in one place to enhance efficiency and clarity of work for individuals and organizations of all sizes. Our employees, known as Notinos, are dedicated to facilitating the future of work, focusing on creating lasting impactful work and setting standards for teamwork in the AI era. We aim to automate routine tasks, enabling our customers to concentrate on meaningful work.

Role Summary

As part of our accelerated investment in Partner and Consultant initiatives, we are seeking a Partner Strategy & Operations Lead. This position involves spearheading strategy and execution for both self-service and sales-supported models, collaborating with business partners to unify programs via tiering, processes, systems, and incentives. The role requires designing partner growth strategies, managing annual plans with clear priorities, and collaborating across multiple teams to establish robust operational frameworks supporting our Partner program.

Key Responsibilities

• Lead the planning cycles for the Partner organization including recommendations on investments, staffing, operational expenses, objectives, key results, performance indicators, and incentive structures.
• Develop and maintain revenue and capacity models to guide investment decisions and translate data insights into clear actionable recommendations.
• Design and manage regular operational cadences like KPI and OKR reviews to ensure timely and informed decision-making.
• Collaborate with Business Technology and Data teams to prioritize requirements and deliver necessary systems, reporting, and analytics for managing Partner operations.
• Enhance Partner processes by working closely with relevant teams to optimize onboarding and lead generation experiences.
• Identify operational bottlenecks and lead initiatives for process improvements and automation.
• Develop data-driven strategies for program features such as tiering, incentives, and referral models.

Required Skills and Experience

• Exceptional analytical and modeling skills to address complex, ambiguous challenges and offer clear conclusions based on data.
• Strong process orientation to understand workflows and implement process improvements and automation that boost efficiency and business outcomes.
• Focus on measurable impact with the ability to present balanced narratives guiding leaders to optimal decisions aligning with organizational goals.
• Effective communication skills adaptable for diverse audiences, including executive leadership.
• Proven ability to collaborate cross-functionally, managing diverse teams and taking ownership to drive results.
• Solid project management aptitude for translating strategies into milestones, goals, and keeping stakeholders aligned.
• Proactive approach to design pilots, assess success metrics, and scale successful initiatives swiftly.
• Expertise in Partner and Consultant operational models and go-to-market functions.
• A minimum of 10 years’ experience in Strategy & Operations, Business Operations, Analytics, or Consulting within the tech/SaaS sector.
• Curiosity toward AI and readiness to incorporate AI tools to optimize work, though deep AI expertise is not mandatory.

Preferred Qualifications

• Practical experience with Partner systems.
• Background in advanced analytics or statistics, and/or proficiency with SQL.
• Prior experience supporting executive leadership directly.
• Broader knowledge of go-to-market operations such as Sales, Customer Success, Customer Experience, or Marketing Operations.

Compensation and Benefits

We offer competitive cash compensation, equity, and benefits. For this San Francisco-based role, expected base salary ranges from $230,000 to $260,000 annually, depending on various factors including experience and role complexity.

Equal Opportunity and Accessibility

We value diversity and inclusivity and encourage all qualified individuals to apply regardless of background. We provide reasonable accommodations throughout the application process upon request. Our commitment extends to equal opportunity employment and compliance with applicable laws surrounding non-discrimination and accessibility.

Additional Information

Our culture promotes intellectual curiosity and embraces AI as a collaborative tool to enhance productivity and innovation across all roles.