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About the Role

SwapUp is dedicated to making secondhand shopping a popular choice by promoting sustainable consumption. We are seeking a well-organized and thoughtful individual to join our dynamic team as a Merchandising and Pricing Assistant. This is a part-time position, working four days a week on-site at our headquarters in Artarmon, North Sydney.

Key Responsibilities

Evaluate incoming clothing and handbags for condition and brand relevance.
Take high-quality photographs and prepare items for listing on our website.
Sort and categorise products accurately with attention to details.
Pick and pack customer orders efficiently.
Provide excellent customer service to enhance sales in-store.
Contribute to social media content creation to engage our audience.

Ideal Candidate Profile

Possesses up-to-date knowledge of fashion trends, brands, and market segments, including contemporary and classic styles.
Strong interpersonal and communication skills for effective teamwork in a fast-moving, small team environment.
Analytical skills to assess appropriate pricing strategies, monitor sales, and use data to guide merchandising decisions.
Highly meticulous and detail-oriented in product description, pricing, and categorisation.
Ability to multitask efficiently and work with urgency.
Passion for secondhand shopping and sustainability practices.
Reliable with the ability to commute regularly to our Artarmon office four days per week (Monday to Friday).
Capable of managing time well and adapting to shifting priorities.
Honest, organized, and self-motivated, with a willingness to take initiative.

Preferred Qualifications and Experience

Interest in circular fashion, environmental sustainability, or waste reduction.
Basic knowledge of e-commerce platforms or experience in online retail operations.
Background in fashion, resale, or sustainability-related businesses is advantageous.
Previous exposure to customer service roles.
Experience in merchandising and social media is a plus.
Motivated to work in a small yet high-performing team setting.
Business acumen with a proactive approach.

Opportunities for Growth

Initially, tasks will be assigned; however, self-direction is expected over time.
Opportunities to propose process improvements and engage in broader company activities.

Why Work with Us?

Join a forward-thinking company championing circular fashion and conscious purchasing.
Comprehensive training on the contemporary resale market provided.
Collaborative and supportive work environment.
Gain valuable experience in e-commerce and retail operations.
Potential for both personal and professional growth within the organization.
Employee discount available.
Role starts as casual, with the possibility of becoming permanent within 6-12 months based on performance.

Merchandising and Pricing Assistant

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