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About The Role

The Well Team seeks an experienced Managing Director to lead its mission-driven organization in Sydney, Australia. This executive leadership position demands a strategic visionary capable of guiding all operational facets while embodying the company's WorkWell™ Model. Reporting directly to the CEO, the Managing Director will oversee five critical departments: National Care, Workforce Deployment & HR, Operations, CFO/Governance/Finance & Compliance, and Marketing. The role emphasizes harmonizing departmental functions to advance exceptional NDIS support services and foster sustainable organizational growth.

Key Responsibilities

Partner with the CEO to craft and implement strategies aligned with the WorkWell™ Model and organizational mission.
Lead and mentor heads of departments, creating a unified leadership team that champions excellence.
Maintain strategic coherence across departments with defined objectives, metrics, and accountability systems.
Monitor industry trends, regulatory developments, and market changes to ensure long-term organizational success.
Steer continuous improvement and evolution of the WorkWell™ Model through outcomes evaluation and industry best practices.
Guarantee the application of the WorkWell™ principles across all departmental operations.
Utilize the WorkWell™ Model to guide decisions on resource allocation and growth initiatives.
Exemplify and promote the organization's values, fostering a culture aligned with its unique service philosophy.

Success Indicators

Inspire and connect teams to the organizational mission.
Attract, nurture, and maintain top industry talent.
Balance impactful service delivery with financial sustainability.
Translate strategic vision into operational outcomes.
Keep participant-centered care as the primary focus in all decisions.

Job Details

Employment Type: Full-Time
Start Date: Immediate
Department: Executive Leadership
Reports To: CEO

Key Performance Areas

Successful execution of strategic plans.
Participant satisfaction and improved outcomes.
Financial health and organizational sustainability.
Development and well-being of teams and organizational culture.
Innovation, growth, and competitive market positioning.

Qualifications

Minimum of 8 years in senior leadership roles.
Experience within healthcare or disability services sectors.
A comprehensive understanding of the NDIS framework and its ecosystem.
A proven history of driving organizational growth.
Strong leadership skills with the ability to guide and inspire teams.

Managing Director

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