Maintenance Supervisor

About Trump International Doonbeg

Located in Doonbeg, County Clare, Ireland, Trump International Doonbeg is a renowned coastal resort featuring one of Ireland’s top championship Links golf courses, a luxury spa, and exceptional dining experiences, all within a breathtaking landscape overlooking the Atlantic Ocean and the Cliffs of Moher. The resort employs over 300 staff during peak season and offers a world-class, five-star hotel environment combined with the relaxed lifestyle of West Clare.

Job Summary

The Maintenance Supervisor is responsible for managing daily maintenance activities across resort facilities, including guestrooms, public spaces, back-of-house areas, and grounds. This position supervises the maintenance team, ensuring tasks are prioritized, completed safely, efficiently, and aligned with standard operating procedures, safety directives, and brand standards. The Supervisor acts as the primary contact for the maintenance crew and manages operational oversight through platforms such as ALICE and Building Management Systems (BMS), escalating issues to the Property Operations & Maintenance Manager only when necessary.

Key Responsibilities

• Oversee daily maintenance operations throughout the resort premises, ensuring compliance with quality and safety standards.
• Assign, track, and finalize maintenance work orders using ALICE software to maintain accurate records and visibility.
• Conduct regular inspections to identify and prioritize necessary repairs or preventative actions.
• Implement or supervise preventative maintenance on HVAC, electrical, plumbing, mechanical, and life-safety systems as per procedures and regulations.
• Efficiently manage emergency maintenance situations with calm communication and control.
• Monitor and operate the Building Management System to support building performance, guest comfort, and energy conservation.
• Identify system faults or irregularities, taking corrective measures or escalating when required.
• Foster a safety-conscious culture by ensuring adherence to SOPs and permit-to-work processes.
• Provide leadership by coaching, training, and scheduling maintenance staff to meet operational needs.
• Collaborate with other departments to minimize guest impact and maintain high service standards.
• Maintain compliance with legal, fire, and internal safety standards, preparing for audits and inspections.
• Uphold health and safety policies, reporting hazards, maintaining safe working areas, and participating in emergency drills.

Required Qualifications & Experience

• Minimum 3–5 years of maintenance experience within hospitality or resort settings.
• At least 1–2 years in a supervisory or lead technician role.
• Practical expertise in HVAC, electrical, plumbing, mechanical systems, and general facility maintenance.
• Proficiency with ALICE or similar computerized maintenance management systems.
• Experience with Building Management Systems operation and monitoring.

Preferred Qualifications

• Background in golf resort or large-scale resort operations.
• Relevant trade certifications such as electrical, plumbing, or HVAC qualifications.
• Knowledge of energy management and sustainability initiatives.

Core Competencies

• Confident and composed leadership with effective decision-making capability.
• Strong problem-solving skills and ability to prioritize and complete tasks thoroughly.
• Organizational discipline in planning, documentation, and follow-up activities.
• Competency in working within structured SOPs and compliance frameworks.
• Clear and professional communication skills with guests, staff, and contractors.
• High attention to detail especially in safety and guest-facing roles.
• Ability to manage stress and maintain effectiveness during emergencies or peak times.
• Technologically literate, comfortable with maintenance systems and building controls.
• Collaborative team player with ownership of maintenance standards.

Benefits

• Discounts at the resort’s Spa, hotel, and golf course.
• Special staff and friends-and-family rates at other group properties in the US and UK.
• Complimentary car parking facilities.
• Regular staff appreciation events.
• Opportunities for educational development and career growth.
• Sick benefit scheme.
• Access to personal lockers where needed.
• Chance to learn and play golf outside operational hours and invite guests at discounted rates.
• Off-season use of fitness center facilities.

Additional Information

This position requires compliance with all Irish health and safety laws and resort safety policies. The supervisor must actively maintain a safe environment for all employees, guests, and visitors, report hazards and incidents appropriately, and participate in fire safety, emergency drills, and accident prevention programs. This role includes any other reasonable duties as assigned by management to support resort operations.