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About the Role

We are seeking a skilled IT Systems & Cloud Infrastructure Engineer to design, deploy, administer, and maintain our hybrid IT infrastructure across Microsoft Azure, Google Cloud Platform (GCP), and on-premises environments. This position is based in Doha, Qatar, working full-time on an outsourcing contract with a 5-day work week and rotational shifts covering 24/7 operations including on-call duties.

Key Responsibilities

Manage cloud resources on Azure and GCP, including virtual machines, managed databases, storage services, networking elements, and PaaS solutions.
Ensure cloud infrastructure deployment and configuration aligns with organizational standards and optimized for cost, performance, and scalability.
Support hybrid cloud implementations and cloud migration projects.
Handle Windows Server installation, configuration, administration, and maintenance.
Administer Active Directory, Group Policy, DNS, DHCP, and identity management services.
Maintain Microsoft Exchange Online and Microsoft 365 services.
Oversee virtualization platforms and manage virtual machine environments.
Deploy new servers, conduct OS upgrades, and manage patching.
Implement proactive server health monitoring and maintenance.
Administer storage systems both on-premises and cloud-based, including backup configurations and disaster recovery plans.
Monitor infrastructure performance, identify bottlenecks, and apply corrective measures.
Generate operational reports on system health and security metrics.
Respond swiftly to production incidents, troubleshoot issues to restore services within SLA timelines.
Participate in shift rotations and on-call support schedules, adhering to operational and change management protocols.
Apply security best practices to both cloud and on-premises environments, working closely with Information Security teams on compliance and vulnerability remediation.
Maintain comprehensive documentation including architecture diagrams, configuration details, SOPs, disaster recovery plans, runbooks, and asset inventories.

Candidate Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field.
Minimum three years professional experience in enterprise systems administration.
Proven hands-on expertise managing Microsoft Azure and Google Cloud Platform services.
In-depth knowledge of Windows Server, Active Directory, Microsoft 365/Exchange Online, SQL Server, virtualization, enterprise storage, and backup/disaster recovery solutions.
Experience working with hybrid cloud infrastructures and enterprise security practices.
Relevant certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft Azure certifications, Google Cloud Certified – Professional Cloud Architect, or similar.
Exceptional analytical, troubleshooting, and problem-solving skills.
Ability to prioritize urgent incidents effectively in high-pressure situations.
Strong communication and documentation abilities.
Self-motivated with aptitude for independent and collaborative work.
Willingness to engage in rotating shifts and on-call responsibilities.

Desired Qualities

Decision Making: Make informed technical decisions promptly, respond to incidents effectively, foresee infrastructure needs, and consider stakeholder input.
Work Ethic: Demonstrate integrity, dependability, accountability, and ownership.
Results Focus: Deliver tangible results, maintain accountability, navigate technical challenges adeptly, and prioritize system availability and client satisfaction.
Innovation: Promote continuous improvement, embrace new technologies, and support infrastructure modernization.
Collaboration: Foster strong relationships across teams, communicate clearly with technical and non-technical audiences, and work cooperatively across departments.

Additional Details

Employment Type: Full-Time (Outsourcing Contract)
Location: Doha, Qatar
Working hours: 40 hours per week over 5 days
Shift Pattern: Rotational shifts providing 24/7 operation coverage, including on-call duties

IT Systems & Cloud Infrastructure Engineer

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