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Job Overview

The HR Consultant at isolved plays a crucial role in supporting clients by addressing and resolving various human resources issues, as well as assisting with client projects. This position requires a deep understanding of isolved's capabilities and offers advancement opportunities based on managing more complex projects and demonstrating strong communication and time management skills.

Key Responsibilities

Manage a workload consisting of inquiries, requests, and projects related to HR support for the Defined HR team and clients.
Provide guidance to clients on HR topics through phone and email responses.
Escalate complex issues appropriately to HR Business Partners or Senior HR Consultants.
Ensure client policies and procedures comply with legal and governmental HR regulations.
Stay up-to-date with employment law across multiple states to serve clients effectively.
Assist in creating job descriptions and employee handbooks and participate in related client meetings.
Support clients and HR Business Partners on projects including compliance audits, FLSA, and Independent Contractor analyses for Elite customers.
Communicate clearly and efficiently with all stakeholders using phone, email, and collaboration tools like Microsoft Teams.
Maintain strict confidentiality of company and client information.
Continuously aim to improve quality of service and stay current with technology, including software applications.
Adhere to and promote all organizational policies and procedures.

Qualifications and Skills

Expertise in multi-jurisdictional HR compliance requirements.
Effective written and verbal communication abilities.
Proficiency with Microsoft Office (Excel and Word) and Adobe Flyer.
Strong customer service orientation and ability to build relationships with diverse groups professionally.
Excellent time management skills with the capacity to handle multiple priorities simultaneously.
Resilience in managing disruptions without compromising quality or timeliness of service.
Detail-oriented, organized, and skilled in professional communication.
Proactive self-starter with the ability to analyze data and resolve problems quickly in a fast-paced environment.
Bachelor’s degree from a four-year college or university.
Minimum of 2 years of relevant HR Generalist experience for HR Consultant I; 3 to 5 years for HR Consultant II; or an equivalent mix of education and work experience.
PHR and/or SHRM-CP certifications are highly desirable.
Typically requires at least 6 years of related experience.

About isolved

isolved is a leader in employee experience, offering intuitive, people-first Human Capital Management technology to more than five million employees and 145,000 employers through direct and partner-delivered solutions. Their platform, isolved People Cloud, integrates talent management, HR, payroll, workforce, and engagement management to empower organizations in all industries and foster a better employee experience.

Equal Opportunity and Disability Accommodation

isolved is committed to equal opportunity employment without discrimination and maintains a merit-based, inclusive culture. Reasonable accommodations are provided for individuals with disabilities to perform essential job functions. Additional information about the company’s culture and total rewards programs is available on their website.

Additional Information

This job description outlines general duties but is not comprehensive; responsibilities may evolve. Employees may be required to adjust duties as needed, with or without notice.

HR Consultant