Front Desk Coordinator

About Clay

Clay is dedicated to transforming innovative growth ideas into reality by valuing creativity over formulas. Targeting ideal customers relies on unique insights and continuous refinement. With AI accelerating execution and making tactics commonplace, creativity remains the ultimate edge. Supporting thousands of clients including Anthropic, Notion, Google, and Ramp, Clay delivers distinctive data, signals, and AI-driven research.

In 2025, Clay raised $100 million in Series C funding with top-tier investors such as Sequoia, CapitalG, and First Round, surpassing $100 million in revenue. By 2026, following a second employee tender offer within nine months, Clay reached a $5 billion valuation and launched a community equity round engaging customers, agency partners, and club members.

Company Culture & Community

• Network comprises over 11,000 customers, 150+ partners, 125+ agencies, 50+ Clay clubs, and 30,000 Slack members.
• Employees include diverse individuals such as DJs, activists, writers, clowns, marathon runners, skydivers, psychedelic therapists, social workers, and more.
• All team members have access to free coaching with world-class specialists in creativity and management.
• Work is guided by unique principles including negative maintenance and non-attached action.
• Press coverage includes the New York Times, Forbes, and First Round Review.

Role Overview

Operating from its NYC headquarters, Clay embraces in-person collaboration as vital for creative synergy and culture building. The Front Desk Coordinator serves as the initial point of contact for employees, visitors, and partners, delivering a welcoming and professional presence that shapes the overall Clay experience. Reporting to the Workplace Experience Lead, this role ensures smooth office operations concerning access, mail, safety, and events, with a pathway to full-time employment.

Key Responsibilities

• Deliver an inviting, professional reception that positively impacts visitors and staff.
• Proactively anticipate needs, quickly resolve issues, and ensure seamless interactions for interviews, executive visits, and new hires.
• Manage building coordination tasks such as candidate registrations and maintenance communications.
• Oversee security by controlling entry points, verifying IDs and badges, and processing visitor check-ins through Envoy in compliance with protocols.
• Maintain accurate daily logs, incident reports, and security documentation; report maintenance and safety concerns promptly.
• Support event logistics by handling registration, badge issuance, NDA processing, and coordinating with the Workplace Experience Team.
• Organize package and mail handling with efficient logging, storage, and timely delivery.
• Innovate by integrating AI tools to enhance visitor experiences and operational workflows.

Qualifications

• Minimum of two years' relevant experience in workplace or front desk coordination.
• High emotional intelligence to build rapport across organizational levels, fostering comfort and positive impressions.
• Adaptable and capable of juggling multiple responsibilities with flexibility.
• Meticulous and detail-conscious, able to maintain composure and organize effectively under pressure.
• Excellent communication skills—clear, professional, approachable in person, by phone, and in writing—representing Clay to various stakeholders.
• Maintains confidentiality with discretion in handling sensitive business matters.
• Experienced in working cross-functionally to provide superior service and enhance social cohesion in the office.