Field Service Professional - Princeton, AL

About the Role

Join NRG Energy's Vivint Smart Home team, a leader in smart home technology in the United States, committed to creating innovative, safer, and environmentally conscious homes. As a Field Service Professional based in Princeton, Victoria, Australia, you will be a vital link between advanced smart home technology and the everyday user, installing and servicing state-of-the-art home automation and security systems.

Key Responsibilities

• Install, maintain, and troubleshoot smart home devices such as security cameras, smart locks, and home automation equipment to ensure optimal operation.
• Actively evaluate customer homes to identify potential upgrades and enhancements, providing on-the-spot consultative sales and solutions tailored to client needs.
• Educate homeowners on the effective use and benefits of their smart home systems to enhance family safety and convenience.
• Engage in continuous learning and coaching opportunities aimed at professional growth within the company’s national framework.

Candidate Profile

• Possess a proactive sales-oriented mindset, with prior experience preferred in retail, consumer sales, insurance, or service-based sales.
• Demonstrate strong interpersonal skills and integrity while fostering meaningful connections with a diverse client base.
• Bring technical proficiency, with relevant experience advantageous in cable, satellite installation, pest control, construction, or solar industries.
• Hold a valid driver’s license with a clean driving record and meet background and licensing checks as required.

Physical and Safety Requirements

• Be physically capable of lifting up to 45 pounds and climbing ladders up to 14 feet, including carrying tools meeting weight requirements up to 375 pounds.
• Comfortable performing tasks involving bending, kneeling, and prolonged standing, including working within confined spaces such as attics.
• Commit to a strong culture of safety with thorough risk assessments conducted for each job site to ensure a secure environment for all parties.

Additional Information and Benefits

• Competitive compensation including an hourly base plus uncapped commissions and incentives.
• Comprehensive training via virtual and on-the-job methods alongside supportive leadership and team environment.
• Company-provided vehicle and gas card with paid commute time starting at your home.
• Four-day work weeks (four 10-hour days), including Saturdays, promoting a healthy work-life balance.
• Fully supplied with necessary tools, mobile devices, and licensing fees covered.
• Generous benefits including 10 paid holidays, two weeks of PTO, 401(k) plan with 6% employer match, employee stock purchase program, and discounts on smart home products.
• Opportunity to earn annual company-paid incentive trips with a guest.
• Commitment to maintaining a drug and alcohol-free workplace with periodic testing as per applicable policies.

Diversity and Inclusion

NRG Energy is an equal opportunity employer, dedicated to inclusive hiring practices supporting protected veterans, individuals with disabilities, and all qualified applicants. Accommodations are provided as required by law.