Entry Level IT Support Administrator

About the Company

Henderson Harbor Group is a leading executive search and consulting firm specializing in Finance, Accounting, and Tax recruitment. Our search division focuses on placing highly qualified candidates on a direct-hire basis, primarily serving clients in New York, New Jersey, and across the U.S. and Canada through our expansive network of 45 financial staffing affiliates.

Job Overview

Our client is recruiting an Entry-Level IT Support Administrator to join their expanding technology team based in New York City. This opportunity is ideal for recent graduates or early-stage IT professionals eager to develop practical skills supporting enterprise technology, audiovisual systems, and end users in a dynamic, team-oriented setting.

Responsibilities

• Deliver first-level IT assistance to users at the NYC office.
• Manage and troubleshoot audiovisual equipment and video conferencing for meetings and events.
• Troubleshoot hardware and software issues, including Microsoft Office 365 and conference room technologies.
• Prepare and oversee meeting room technology setups, ensuring all equipment operates correctly.
• Maintain documentation for support requests, problem resolutions, and IT asset tracking.
• Support preventive maintenance, system upgrades, and special IT projects.
• Collaborate with internal teams and external vendors to facilitate smooth technology support.
• Learn and provide support for enterprise platforms and workplace technology applications.
• Provide outstanding customer service to employees, including executive-level users.

Qualifications

• Bachelor's degree preferred in Information Technology, Computer Science, or a related discipline.
• Experience from internships or initial roles in IT support is advantageous.
• Proficient knowledge of Microsoft Office 365 suite.
• Strong organizational, analytical, and problem-solving capabilities.
• Effective written and verbal communication skills.
• Ability to handle multiple priorities in a fast-moving environment.
• Customer-oriented mindset with a readiness to learn emerging technologies.
• Familiarity with audiovisual or conferencing technologies is beneficial but not mandatory.

Compensation and Location

The position offers an annual salary of $75,000 and is based in New York City with a hybrid work arrangement.