Design Researcher

Overview

At HP, we are committed to delivering extraordinary experiences that delight our customers. Combining the agility and creativity of a startup with the resources and determination of a Fortune 100 company, we build on over 87 years of innovation by developing cutting-edge technologies. The User Research Team within Design, Personal Systems (PS), is focused intensely on crafting seamless and significant customer experiences. We are looking for an insightful and skilled Design Researcher who can lead both generative and evaluative research initiatives to support our diverse internal stakeholders and teams.

Roles and Responsibilities

• Become quickly proficient with the existing knowledge and user environment linked to specific project domains.
• Develop strategic research plans that answer critical questions posed by various stakeholders.
• Implement iterative research cycles, adjusting questions and methodologies dynamically based on ongoing discoveries.
• Navigate and facilitate internal stakeholder relationships to establish aligned and clear opportunities.
• Lead rapid design thinking sessions and research activities to identify user needs, pain points, and potential innovations.
• Execute user research employing various qualitative and quantitative techniques, including innovative and creative methods.
• Analyze data rigorously and synthesize findings into actionable insights that inform product strategy and design choices.
• Collaborate closely with cross-disciplinary teams including designers, product managers, and engineers to translate research findings into practical solutions.
• Communicate insights promptly and effectively through presentations, reports, and other documentation tailored for diverse audiences.
• Foster trust, empower team members, and support success using servant-leadership principles.
• Exemplify empathy and a growth mindset to promote an inclusive and positive team culture.
• Keep current with the latest trends, tools, and methodologies in UX research.

Candidate Profile

• Minimum 5 years’ experience in user research, with extensive involvement in generative and foundational research and capability across the research spectrum from generative to evaluative.
• Strong design, research, and UX intuition; ability to think holistically considering multiple stakeholders and temporal perspectives simultaneously.
• Self-driven and proactive, capable of managing multiple projects in a fast-paced setting while maintaining high research quality and business relevance.
• Experienced in conducting and interpreting user research through both conventional and AI-enhanced methods.
• Skilled at converting research insights into actionable business principles and opportunities, empowering teams with clear context.
• Deep knowledge of design thinking techniques with demonstrated ability to facilitate productive workshops.
• Excellent communication and interpersonal abilities, adept at presenting to both technical and non-technical audiences.
• Passion for mentoring, enabling, and leading others.
• Exceptional time management skills.

Compensation and Benefits

The annual salary for this position ranges from 105050 to 161800 USD for candidates in the United States, with additional potential compensation through bonuses and equity, depending on location, experience, and skillset.

HP provides a comprehensive benefits package including health, dental, vision insurance, long-term and short-term disability coverage, employee assistance program, flexible spending accounts, life insurance, and generous paid time off—including parental leave from 4 to 12 weeks based on tenure, 11 paid holidays, and flexible vacation and sick leave policies.

Additional Information

Compensation and benefits details are subject to change at the company's discretion adhering to applicable laws.