झेड

Customer Support Executive

Zeitgeist Retail(ZRPL)

Bengaluru, Karnataka, India · पूर्णवेळ

अर्ज करणारे पहिले व्हा

अनुभव: कोणतेही
पगार: INR 180,000 – INR 240,000 / year
रिक्त जागा: 1
पोस्ट केले: ४ तासांपूर्वी

कार्य मोड: कार्यालयात
शिक्षण: Any Graduate
पात्रता: Any Graduate
सारांश: अर्ज करणे आवश्यक आहे

तुम्ही जिथे काम कराल

नोकरीचे वर्णन

About the Company

Zeitgeist Retail Pvt. Ltd (ZRPL) is a prominent Indian online retailer specializing in Consumer Electronics. Recognized by many top brands, it offers comprehensive E-Commerce Services across the value chain.

Job Responsibilities

Handle customer inquiries received through phone calls, emails, and chat platforms.
Address and resolve customer concerns efficiently, demonstrating empathy and accuracy.
Work collaboratively with internal teams to enhance operational processes.
Strive to maintain a high Net Promoter Score (NPS) by ensuring outstanding communication with customers.

Perks and Benefits

Provident Fund
Health Insurance

कौशल्ये

संवाद समस्या निराकरण संघ सहकार्य ग्राहक सेवा ऑर्डर प्रक्रिया Chat Support ईमेल सपोर्ट सहानुभूती