Customer Assistant - Ardkeen, Waterford

Overview

Tesco Ireland is seeking passionate Customer Assistants to join their team at Ardkeen, Waterford. Tesco is well-known for offering one of the largest product ranges including everything from food and clothing to financial services. The company prides itself on its "Every Little Helps" philosophy, which guides both customer service and workplace culture, fostering an environment of respect and opportunity for advancement.

Key Responsibilities

• Consistently prioritise the customer experience in all actions and decisions.
• Engage with customers to understand and fulfill their needs with dedication and pride.
• Maintain product availability to ensure customers have uninterrupted access to goods and services.
• Handle all items carefully to preserve quality and ensure optimal condition upon sale.
• Keep both the sales floor and storage areas clean, organized, and orderly at all times.
• Apply learned departmental procedures and routines faithfully through training.
• Comply with corporate policies and health and safety standards rigorously.
• Offer cross-departmental support to colleagues as necessary.

Candidate Requirements

• Demonstrated ability to provide warm, natural customer service through positive body language such as smiling, greeting, and assisting customers proactively.
• Strong work ethic focused on serving customers, supporting team members, and contributing to departmental goals.
• Good prioritization skills to ensure actions always benefit the customer.
• Flexibility and resilience to adapt to the dynamic retail environment.
• Capability to follow verbal and written instructions accurately.
• Dependability with good punctuality standards.
• Maintain a professional and tidy appearance consistently.

Benefits and Perks

• Attractive competitive salary structure.
• Eligibility to participate in the Tesco bonus scheme.
• Access to a Virtual GP service offering confidential online consultations and prescription services for employees and their families (at a reduced cost for family members).
• 24/7 Employee Assistance Programme providing emotional support and a variety of wellness resources under the Wellbeing First initiative addressing physical and mental health.
• Discount benefits through the Colleague Clubcard, including 10% off in stores and online, 15% off during monthly discount weekends, 20% off twice yearly, and a year-round 20% discount on F&F clothing, with a secondary card available for family members.
• Life assurance coverage.
• Access to pension schemes, Save As You Earn plan, and paid family leave (subject to eligibility).
• Additional incentives such as Bike to Work scheme, long service awards, and commuter benefits.

Additional Information

Tesco Ireland has a strong commitment to diversity and inclusion, ensuring all colleagues feel welcomed and valued for their authentic selves. Flexible working arrangements are supported to accommodate different life stages and needs, including caring responsibilities and retirement planning. Candidates requiring recruitment process accommodations can contact the recruitment team to discuss their requirements. Appointment is contingent on providing bank account details before starting employment.

About Tesco Ireland

Operating in Ireland since 1997 with over 190 stores and employing more than 13,000 people, Tesco plays a significant role in the Irish economy by directly and indirectly providing around 45,000 jobs. The company champions local suppliers, sourcing from over 500 Irish businesses including numerous small and medium enterprises. Tesco is the largest purchaser of Irish food and beverages in the EU, spending €1.6 billion annually. Tesco's community efforts include supporting thousands of groups and raising millions in funding to combat food insecurity and support health initiatives nationwide.