Credit, Collection and Contract Specialist (Saudi National)

About the Job

This full-time role based in Jeddah, Saudi Arabia, is designated for Saudi nationals and encourages immediate joiners. The position focuses on managing the complete Order-to-Cash cycle by ensuring purchase orders are consistent with contractual agreements, administering contracts efficiently, and driving collection initiatives to optimize cash flow.

About Proven

Proven advocates for equal opportunity employment and fosters growth through continuous personal and career development. The company promotes a collaborative, inclusive workplace that values respect, innovation, and work-life balance. Proven has a strong history in recruitment, managed services, and workforce solutions, dedicated to the success of its clients and its employees.

About the Client

The client is a prominent supplier of integrated healthcare solutions, specializing in providing cutting-edge medical technologies and services to hospitals and healthcare facilities throughout the Kingdom of Saudi Arabia. They are recognized for their dedication to excellence, quality, and advanced healthcare products.

Role Overview

The Credit, Collections & Contract Specialist will play a pivotal role within the Finance & Operations team, ensuring compliance in purchase order management, contract adherence, credit control, and collections, while collaborating with multiple departments to minimize financial risks.

Key Responsibilities

• Evaluate and validate customer purchase orders against contracts, quotations, pricing, and payment conditions before processing orders.
• Impose order holds on accounts with overdue payments, exceeding credit limits, or unresolved purchase order inconsistencies.
• Work in coordination with customers and internal teams to address and reconcile discrepancies related to pricing, tax, payment terms, and contracts.
• Review and verify contracts and service agreements to ensure accurate billing and contractual adherence.
• Maintain customer payment terms, credit limits, and billing protocols within the ERP system.
• Track contract renewals, expiration dates, and compliance issues, ensuring documentation accuracy.
• Conduct B2B collections through consistent customer follow-ups via phone, email, and formal notices.
• Reconcile customer accounts and resolve billing disputes to facilitate timely payments.
• Oversee accounts receivable aging reports and apply strategies to minimize overdue receivables.
• Collaborate with Sales and Finance to enhance cash collection processes and mitigate financial risks.
• Keep precise records of customer interactions, collection efforts, and contract documentation.
• Generate regular reports on receivables, collection efficiency, outstanding balances, and compliance adherence.
• Ensure company policies and internal financial controls are followed throughout the Order-to-Cash workflow.

Requirements

• Bachelor’s degree in Business Administration, Finance, Accounting, Commercial Law, or a related discipline.
• 3 to 5 years of experience in credit control, business-to-business collections, contract management, order processing, or accounts receivable functions.
• Proven expertise in verifying purchase orders and ensuring contract compliance.
• Practical knowledge of ERP systems such as SAP, Oracle, NetSuite, or Microsoft Dynamics for credit and sales order management.
• Experience working within structured corporate settings involving multiple stakeholders.
• Comprehensive understanding of credit management principles, collections methodologies, and contract administration.
• Advanced proficiency in Microsoft Excel, including PivotTables, VLOOKUP/XLOOKUP functions, and aging analysis.
• Excellent analytical, organizational, and problem-solving skills.
• High attention to detail capable of careful review of commercial terms and financial documents.
• Strong communication and stakeholder engagement skills, with the capability to enforce policies tactfully.
• Ability to juggle multiple tasks while maintaining accuracy and confidentiality.