Courier

Role overview

This position is for an interview stage courier role focused on the courteous, efficient collection and delivery of packages along a designated route. The job also includes checking shipments to ensure they meet Federal Express Canada service standards and handling related customer service tasks.

Key duties

• Pick up and deliver packages efficiently on an assigned route.
• Verify that shipments comply with Federal Express Canada service requirements.
• Carry out customer service support linked to deliveries and pickups.

Knowledge, skills and abilities

• A high school diploma or an equivalent qualification is required.
• A valid driver’s licence with a strong driving history is mandatory.
• You must be able to lift up to 70 lbs and move packages weighing as much as 150 lbs using the proper equipment.
• At least one year of customer-facing business experience is preferred.
• You need to meet the minimum score on the required pre-placement driver assessment training.
• Familiarity with FedEx Canada operations and Canadian customs rules is an advantage.
• Strong communication and interpersonal ability are important.
• You should be well organised, manage time effectively, and stay calm under pressure.
• Excellent customer service skills are expected.
• You need to be able to handle multiple tasks, work under stress, and adapt to changing business needs.
• Flexibility to work different shifts and holidays is required.

Schedule and employment details

This is a full-time permanent field position. The schedule runs Monday to Friday, starting at 8:00 am.

Additional requirements

• Successful completion of all mandatory testing and training is expected.
• You must be able to work in a Windows PC environment.
• Ongoing refresher training must be completed successfully, and annual accreditations must be maintained where required.
• Work hours may vary depending on business requirements.
• If you live in Quebec, bilingual ability in French and English is required.
• For roles where driving is a core responsibility, a valid driver’s licence such as Class 5, G, or 1[AZ] is needed, along with no more than two violations and/or accidents in the 24 months before application.
• Assessment for these roles also considers your current driver abstract, interview performance, and any driver competency tests.

Application and posting information

The posting was listed on 6 July 2026 at 03:00 pm local time and closes on 13 July 2026 at 03:00 pm local time.

Pay transparency

Compensation was not specified in the posting.

Employment equity

The employer states a commitment to inclusive hiring and workplace equity. Qualified applicants of all backgrounds are encouraged to apply, including women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities. Accommodation support is available during the recruitment process.

Disclaimer

This summary is not a complete list of duties, responsibilities, or qualifications. The employee may be asked to take on additional tasks as needed. The role requires passing any mandatory testing and training, operating in a Windows environment, completing recurring training, and maintaining yearly accreditations where applicable. Work schedules may change according to business needs.